Issue:
After Reboot of my iMac two drives named MyBook and two drives named EFI where on my desktop. Missing was: PegasusHaven and ArtBackup. One set of MyBook and EFI had the logo on it from my Pegasus R8 and the other set from my Seagate external USB3 drive (standard Drive Icons from apple).
I shut down again everything and rebooted. After that there where only the two MyBook drives on my desktop.
Both drives still had their capacity but where "completely empty" as they where formatted.
I bought a new iMac a couple of weeks ago, and this week I installed WD Drive Utilities that I downloaded from their webpage. As I needed to reconfigure a My Passport Pro Thunderbold Raid. After that all was fine, and I do not turn off my computer often. After a couple of days, working on my Pegasus Drive all the time, I shut the iMac down, next day booting the issue appeared.
OS X 10.11
Promise Pegases R8 2 RAID - Thunderbolt - 32TB, RAID 06, 24TB capacity - Original Drive-Name: PromiseHaven
After reboot: MyBook and EFI, and 24TB as before on MyBook, but empty. All files gone.
Issue from WD Drive Utility Software after online research. I am not the only one. WD support talked to me as they never heard of it. Also saying they do not support other brand drives. (Of course not, and starting WD Drive Utility only shows you WD Drives, so you actually can not access other drives)
So does anyone know what happened and what is best to do to get back my files?
A couple of Production on it. Form which are about 7TB of Data that are more than important.
Thank you!
After Reboot of my iMac two drives named MyBook and two drives named EFI where on my desktop. Missing was: PegasusHaven and ArtBackup. One set of MyBook and EFI had the logo on it from my Pegasus R8 and the other set from my Seagate external USB3 drive (standard Drive Icons from apple).
I shut down again everything and rebooted. After that there where only the two MyBook drives on my desktop.
Both drives still had their capacity but where "completely empty" as they where formatted.
I bought a new iMac a couple of weeks ago, and this week I installed WD Drive Utilities that I downloaded from their webpage. As I needed to reconfigure a My Passport Pro Thunderbold Raid. After that all was fine, and I do not turn off my computer often. After a couple of days, working on my Pegasus Drive all the time, I shut the iMac down, next day booting the issue appeared.
OS X 10.11
Promise Pegases R8 2 RAID - Thunderbolt - 32TB, RAID 06, 24TB capacity - Original Drive-Name: PromiseHaven
After reboot: MyBook and EFI, and 24TB as before on MyBook, but empty. All files gone.
Issue from WD Drive Utility Software after online research. I am not the only one. WD support talked to me as they never heard of it. Also saying they do not support other brand drives. (Of course not, and starting WD Drive Utility only shows you WD Drives, so you actually can not access other drives)
So does anyone know what happened and what is best to do to get back my files?
A couple of Production on it. Form which are about 7TB of Data that are more than important.
Thank you!
