Dead battery?

[LGShepherd]

Hi,

I have a MacBook and over the last 2 days, when I pull the power lead out of the MacBook then it just cuts off. The power lead is lit up green so i know the battery is fully charged but the MacBook can only run with the power lead in.

Is my battery dead or is it something more serious? What do you think?

I would take it to a genious bar but the closest one to me is over a 2 hours drive.

Thanks in advance

 

[Buskape]

Try opening your macbook, see if the battery is correctly put in. If it is, then give apple a call and explain them your situation.

 

[LGShepherd]

thanks for that!

i've had the battery out a couple of times to see if it is in correctly.

it's come at a bad time as i was looking to sell it and buy a new macbook

 

[brop52]

Does it say check battery in apple system profiler-power? What's the max capacity? How many cycles do you have on the battery? How old is it?

 

[LGShepherd]

this is what it says

Charge Information:
Charge remaining (mAh): 3935
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 3935
Health Information:
Cycle count: 299
Condition: Good
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12560

 

[Buskape]

Your battery is fine, are you still under apple care? They will probably send you a new battery, or just take it to a genius. Might be a fault in the hardware somewhere.