Dead Pixel?

[iVersa]

Hi guys, I just received a 19" Benq monitor, the one made to house mac minis in the stand.

Its pretty nice, but it seems to have a dead pixel in the left middle section. Its just one pixel that is always white.

The only thing that confuses me is when I hovered my cursor over it, it didnt show up over the black part. I tested it out on various other things and you can notice the white pixel over everything. Just not black - which you would think it would be most visable on

Is this bizarre or is this normal for a dead pixel?

Just wondering wether this is something I can maybe fix or wether to send it back.

Thanks

 

[darkcurse]

Well, if it seems to be a problem try taking it back and asking for a service or a replacement. Though different companies have different ideas on what constitutes the maximum number of dead pixels before the product is considered defective.

 

[iVersa]

Its not much of a problem, only one pixel. Ive emailed the company asking for a refund so I'll see what happens. If I get one then great, if not then not a problem.

What Im really asking though is about it not showing up over a black area, just seems very odd to me.

Also when you first turn it on you get a purple screen for a second with the Benq logo, and there is no dead pixel on that screen either.

 

[darkcurse]

Have you tried calibrating the screen? Maybe it can't display one colour? So that it gets stuck at white once you boot into OSX.

 

[Kalmia]

Try running this widget a few times, maybe? I haven't tested it myself, but supposedly it does work in some cases.

http://www.apple.com/downloads/dashboard/status/pixelfix.html


~Kalmia

 

[iVersa]

Yea I have calibrated the screen