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EFaden

macrumors newbie
Original poster
Nov 14, 2008
14
0
So I got the first MBP and it had no bluetooth. Return that one to get another one with a power brick that didn't work at all. Swapped the brick out at the store to figure out that the Hard Drive was dead. Now they want to replace the hard drive, but I either have to send the laptop back again or go wait at the "genius" bar, not to mention they have no idea when they can even get the hard drive to me. Through this process Apple's customer support and store personal have been less than useful. Is this what I should expect from a $3000 laptop?
 
So I got the first MBP and it had no bluetooth. Return that one to get another one with a power brick that didn't work at all. Swapped the brick out at the store to figure out that the Hard Drive was dead. Now they want to replace the hard drive, but I either have to send the laptop back again or go wait at the "genius" bar, not to mention they have no idea when they can even get the hard drive to me. Through this process Apple's customer support and store personal have been less than useful. Is this what I should expect from a $3000 laptop?

Good luck on your next exchange!

I have been using mine for about 2 weeks... have not tested the bluetooth! heh
 
So I got the first MBP and it had no bluetooth. Return that one to get another one with a power brick that didn't work at all. Swapped the brick out at the store to figure out that the Hard Drive was dead. Now they want to replace the hard drive, but I either have to send the laptop back again or go wait at the "genius" bar, not to mention they have no idea when they can even get the hard drive to me. Through this process Apple's customer support and store personal have been less than useful. Is this what I should expect from a $3000 laptop?

Hey sounds like normal.
 
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