Over Achiever said:
Oh I see your point.
Usually that'd be a good point, but my dad was planning on buying a "cheap" system from them, and I've been eyeing their low price on the Casio Exilim Z750. Plus those coupons really do come in handy from time to time ^_~
Haha, I thought so too. In fact, when I ordered my monitor, I ended up with a $90 discount code because they're inept at life in general. It disappeared from my account 3 days later. I had to call twice to get it reinstated, and then redeemed it on a Plextor USB TV tuner (which I bought specifically because it advertised a remote and was documented to work with MythTV).
Turns out that it doesn't come with a remote, so they attempted to replace it 3 times, even after I explained every time that the website was incorrect and that I expected to receive a remote control product that I was told came with the product. I wound up with 3 of the tuners, which they then wanted me to return at my expense and get a refund of what I paid (about $80) and lose my $90 discount in the process. I refused, so they sent me a return airbill and sent someone to pick up the units. Well, they only sent one airbill, so I only gave one back.
Jump to today, I still have no remote control and their website still says that it comes with one, even though I've contacted them a total of 6 times (4 phone calls and 2 emails) about the error, which I'm sure has pissed someone else off by now. All that, and I was just buying an accessory to use my discount!
EDIT: And best of all, one of my phone calls included a comical exchange where the service rep told me that I didn't order the TV402, but actually a cheaper product, because I only paid about half the price, and the TV402 was $179, etc. Obviously, with my customer and order numbers, the computer in his face clearly stated what I'd ordered! Fools, all.
