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Dented macbook pro

macbook pro i5

macbook pro i5

macrumors 65816
Original poster
May 13, 2011
1,338
1
New Zealand
hello guys i dented my macbook pro 2011 dropping it on concrete on accident it works and all but the dent is small and annoying i don't have apple care so will apple replace the casing ?
 
Even if you had applecare, the answer would be no. Be more careful from now on and be thankful the screen didnt break.
 
Apple is responsible for faults & defects during the warranty period.

The user is responsible for the proper care & handling.

This is damage you'll have to live with. Alternately, if it really bothers you, sell it and buy another.
 
Ok.. I'm pretty sure I just got lucky because the genius at my apple store decided to be nice, but about two months ago he replaced the casing of my Mac under applecare. This was on my previous laptop which was a late 2008 uMB. I had several dents and bends in the mac, and one that was big enough to prevent the bottom plate from fitting properly. I know for a fact that AppleCare does not cover cosmetic damage, but he had them replace the casing and also fixed the issue that I originally took it in for.

If I didn't have AppleCare, the repairs they did would have cost ~700$, so I was very grateful.

I got lucky, but I would take it into an apple store and see what they can do, you never know.
 
Last edited:
It can't hurt to just take it in. You might luck out and get the most cool genius ever, or have to pay for it, or (worst case) nothing is done.

There is no way to know by asking us.
 
touchdownjesus4 said:
Ok.. I'm pretty sure I just got lucky because the genius at my apple store decided to be nice, but about two months ago he replaced the casing of my Mac under applecare. This was on my previous laptop which was a late 2008 uMB. I had several dents and bends in the mac, and one that was big enough to prevent the bottom plate from fitting properly. I know for a fact that AppleCare does not cover cosmetic damage, but he had them replace the casing and also fixed the issue that I originally took it in for.

If I didn't have AppleCare, the repairs they did would have cost ~700$, so I was very grateful.

I got lucky, but I would take it into an apple store and see what they can do, you never know.
Click to expand...

ironic
 
To be honest , I dented the top of my MBP , not even a month old , and luckily they replaced it for free as a one time..
 
macbook pro i5 said:
hello guys i dented my macbook pro 2011 dropping it on concrete on accident it works and all but the dent is small and annoying i don't have apple care so will apple replace the casing ?
Click to expand...

wellllllll first off you bought a 2011 macbook pro?? then you should have apple care till 2012.


[unless its been cancelled due to water damage i.e]


but they don't fix cosmetic problems for free most of the time...
pics?
 
babyt said:
wellllllll first off you bought a 2011 macbook pro?? then you should have apple care till 2012.


[unless its been cancelled due to water damage i.e]


but they don't fix cosmetic problems for free most of the time...
pics?
Click to expand...


I always thought applecare for a mac computer was Customer support/Warranty for 3 years instead of the standard 90 day support/1 year warranty
 
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