Desktop will not eject music cd.....

[cricket1997]

I was importing a cd into my itunes. When I was done the cd would not eject.
I have been trouble shooting for hours and have done the following....
Eject button on keyboard
Eject Button in itunes
drag disk to trash
start computer and hold mouse down.
I have also gone in disk utilities.

I am beyond angry at this point. Can anyone please help me get this disk out?

 

[spinnerlys]

Do any of these steps help?

Force Eject a Stuck CD or DVD

 

[stridemat]

Have you tried terminal?

Using the Terminal There are two commands that can be used in the Terminal (located in Applications/Utilities) which can be used to force disk ejection:
The first command to try is drutil tray eject. Simply type in this command and press return.
The other method takes a little more work but can work in instances where the first method fails.
Type the command drutil list into the Terminal and press return . This will provide a list of all currently connected removable devices. [ScreenShot 1-DiskEject] -- connect FireWire/USB drives for this
Use the command drutil tray eject 1
In the above command, the number "1" should be replaced with whatever drive number you obtained in the first step.

 

[cricket1997]

I am in terminal now and it is not working. It don't see the cd ion the list. Here is what I am typing.

-bash: dritil: command not found
Macintosh:~ Crystal$ drutil list
Vendor Product Rev Bus SupportLevel
1 MATSHITA DVD-R UJ-846 FB2U ATAPI Apple Shipping

Macintosh:~ Crystal$ drutil list
Vendor Product Rev Bus SupportLevel
1 MATSHITA DVD-R UJ-846 FB2U ATAPI Apple Shipping

Macintosh:~ Crystal$ drutil tray eject
Macintosh:~ Crystal$ drutil tray eject 1
Macintosh:~ Crystal$ drutil list
Vendor Product Rev Bus SupportLevel
1 MATSHITA DVD-R UJ-846 FB2U ATAPI Apple Shipping

Macintosh:~ Crystal$ 1-disk eject
-bash: 1-disk: command not found
Macintosh:~ Crystal$ 1 disk eject
-bash: 1: command not found
Macintosh:~ Crystal$ screenshot 1-diskeject
-bash: screenshot: command not found
Macintosh:~ Crystal$ screenshot 1-diskeject
-bash: screenshot: command not found
Macintosh:~ Crystal$

 

[slpdLoad]

Hold down the mouse button while it boots.

 

[cricket1997]

Hold down the mouse button while it boots.

I did that. It isn't working.

 

[slpdLoad]

Reset SMC and PRAM. It could very likely be a hardware issue though, at this point.

What type of machine is this?

 

[cricket1997]

How do you do that?

Here is my mac info


Model Name: iMac
Model Identifier: iMac5,1
Processor Name: Intel Core 2 Duo

 

[stridemat]

SMC: http://support.apple.com/kb/HT3964?viewlocale=en_US

PRAM: http://support.apple.com/kb/ht1379

 

[cricket1997]

The cd is not coming out still. It just restarts itunes. Taking it to the genius bar in the am. Honestly it is bull ****. I see from my google search that this is a common problem, so why does Apple not fix it?????? Thanks for the help. Hopefully Apple takes care of this.

 

[slpdLoad]

Slot drives work on very tight tolerances, and occasionally fail.

It may be that many people are temporarily unable to get the drive to eject due to a software problem, but a genuinely defective drive is rare unless it has been damaged due to improper disks being inserted.