Dial up logs? Error numbers? Anything???

[trose]

Hi all,
Having some trouble... I actually work for an ISP doing tech support, and I've got a 10.4.11 user who is unable to dial up.
I'm so used to dealing with these problems on windows computers I know exactly what each error # means and how to address it, but we rarely get Mac users on dialup, and even rarer do they have problems.

The user doesn't get any useful error # or message when connection fails. Is there anywhere in OSX that I can find some sort of log or detailed info?

 

[smithrh]

Yep, use the Console app.

It's buried in the Utilities folder in the Apps folder.

Logs to your heart's content and beyond. Full-text searching too.