After several years using a PC, 3 years ago I decided to buy a MBP, only because of the hardware. I wanted a machine "for life", I even decided to make some changes: ssd disk, processor i7...
Eve tiring work well for this 3 years, but this week, the battery's stopped working (only3 years????), tried to buy new battery, but only apple could do it, so I had to buy battery for 150€ VERY EXPENSIVE.
The worst new was that when they performed a computer scan mine was having a "power in" failure??? And the the technician told me that it could died any moment WTF??!!
Then I payed another 40€ so they could clean my MBP with no warranty. Then the told me it was ok.
Rui Rego
Buying a computer "for life" is a silly idea. While the efficiency of OS X means even 5 year old white Polycarbonate MacBooks are perfectly usable, and the fact you're getting some of the best hardware possible is also great, it's never going to last more than 6 or so years, and by then it will be a dinosaur. It makes much more sense to upgrade every 3-4 years or sooner.
Lithium ion batteries do not last longer than 3 years. I've owned twenty two laptops, and sell a lot of them to my friends so I can see what happens to them long term. 3-4 years is the standard life of a lithium ion battery, and I have never seen laptops exceed this standard, in fact for some laptops the battery lasts just 2 years or less. Some will still work at diminished capacity after 3 years but then the battery barley holds a charge.
You're basically complaining about something perfectly normal that happens to every single computer in the world. 150€ is also not "very expensive". Every replacement battery I've purchased has been around the same price for a high end laptop, sometimes more. This is within the standard range of price for a laptop battery.
You also had a dirty computer, I'm not sure why you think that computers should magically be indestructible, but that's ridiculous. Charging only 40€, is very low. Do you know how much HP charged me for that exact same issue? 5 times that amount.
You are incredibly delusional and think that computers need to defy the laws of physics and should never have any problems. I can tell you as one of the hardest computer users on the planet that I've broken a dozen 2000€+ laptops to the point where they could not be fixed any more due to incredibly intense and hard use. The only ones I didn't break I only kept for a few months.
Apple computers are the ONLY computers that I can use and not have them break due to intense usage. I don't even use OS X, I use windows 7, but I still have to only buy Apple laptops because they are by far the most reliable computers in the world.
Apple's warranty service is also hands down the best, with any other manufacturer you'd have to send it off, and often their technicians are incompetent and cause more problems in my experience.