Disc drive problems...

[jjmully]

Lately Ive been having some odd problems with my Macbook. This problem started about two weeks ago. At first, every time I inserted a disc into the slot, it loaded properly, but then it starts doing a sound like its grinding, then a message appeared after about a minute of grinding, telling me that it "skipped over" a bad area on the disc. Now, the problem is that it happens with every disc I use, new and old, no whether its a c.d/ dvd/ or game.... After the disc is inserted it never loads, and then just gives out a grinding sound the whole time... Any suggestions??
thanks for your help,
-jjmully

 

[mosx]

Lately Ive been having some odd problems with my Macbook. This problem started about two weeks ago. At first, every time I inserted a disc into the slot, it loaded properly, but then it starts doing a sound like its grinding, then a message appeared after about a minute of grinding, telling me that it "skipped over" a bad area on the disc. Now, the problem is that it happens with every disc I use, new and old, no whether its a c.d/ dvd/ or game.... After the disc is inserted it never loads, and then just gives out a grinding sound the whole time... Any suggestions??
thanks for your help,
-jjmully

Send it in for repair.

Before you send it in though, take pictures of it! Really really good pictures that show every little detail. Why? Because your system will be sent to Flextronics and they're known for beating the hell out of MacBooks. So take very detailed pictures of it as it is now. Because you'll most likely have to send it back at least once to get the case replaced too.