Resolved Disk utility Help

[eric/]

Hello,

So recently I was writing in Microsoft word, and I started getting a weird error stating that the disk was corrupted (I've since tried to replicate the error after restarting to no avail).

So I ran disk utility and received an error message saying that I need to repair the disk from the startup utility.

So I go to do that, when I click on verify disk for the Macintosh HD, nothing happens, and repair disk is greyed out.

When I click 251 GB Apple SSD it allows me to verify and repair the disk, but it states that it's verified and good to go.

Any ideas?

 

[Macman45]

Sounds like your HDD may be corrupt or on it's way out. Can you run DU by starting the computer whilst holding down the OPTION key? Try a verify and repair from there, but BACK UP first!

 

[eric/]

Sounds like your HDD may be corrupt or on it's way out. Can you run DU by starting the computer whilst holding down the OPTION key? Try a verify and repair from there, but BACK UP first!

I'll wait until I get home in about 2 or so hours, back up with Time Machine, and then go from there.

I really hope it's not going to break. I have Applecare, but I'm worried they will try and say that I destroyed the computer (I have a small dent on it and 6 months ago I spilt a little bit of red bull on the top right keys, which made them sticky, and I've since replaced with non-backlit keys).

 

[Macman45]

I'll wait until I get home in about 2 or so hours, back up with Time Machine, and then go from there.

I really hope it's not going to break. I have Applecare, but I'm worried they will try and say that I destroyed the computer (I have a small dent on it and 6 months ago I spilt a little bit of red bull on the top right keys, which made them sticky, and I've since replaced with non-backlit keys).

They are usually pretty good, but the modified keyboard might cause issues...Hope you get a friendly genius...

 

[eric/]

They are usually pretty good, but the modified keyboard might cause issues...Hope you get a friendly genius...

Yeah we'll see. Thanks for your help.

 

[Mal]

If one of these Apple Specialists are near you, they might be a better bet, because Apple's policies require them to return the computer completely repaired, but third-party service centers can repair individual parts and ignore other damage if they deem it necessary.

jW

 

[Lil Chillbil]

when in doubt third party

 

[eric/]

It's a 2011 MBA if that makes any difference.

 

[Mal]

It's a 2011 MBA if that makes any difference.

Probably not in terms of the advice that's been given. You could also, if you feel up to it, replace the SSD yourself from OWC, which would likely be cheaper than a replacement through Apple if you had to pay for it. I'd still start with an Apple Specialist (and not an Apple Store).

jW

 

[eric/]

Probably not in terms of the advice that's been given. You could also, if you feel up to it, replace the SSD yourself from OWC, which would likely be cheaper than a replacement through Apple if you had to pay for it. I'd still start with an Apple Specialist (and not an Apple Store).

jW

Thanks. I haven't had a chance to get my external drive (crazy power outage stuff). But hopefully I can make it home today and grab it so I can first try and restore after a more recent back-up.

 

[eric/]

Update:

called Apple, then kinda ended up figuring out what the problem might be. I use FileVault, and it might be an issue with the encryption.

I'll post an update for anybody who is interested after I decrypt and see if that will fix the issue.

 

[eric/]

So turning off FileVault, restarting and booting into recovery mode using CMD + R and then repairing the Macintosh HD solved the problem.