Do Not Disturb (for message threads) not showing on lock screen?

[tomtendo]

All of a sudden (maybe it was the recent 8.2 update), but my threads that I have on Do Not Disturb are no longer showing on my lock screen. Therefore, it is very hard to tell if I ever get messages from them causing me to either have to look every so often, or disabling the DND for that particular thread...

Please tell me this is a bug and not Apple iOS team disabling features...

 

[tomtendo]

Well, okay than...

 

[C DM]

Seems like that's how they made the message DND work as of iOS 8.2 so that it doesn't bother you with notifications either.

 

[tomtendo]

Seems like that's how they made the message DND work as of iOS 8.2 so that it doesn't bother you with notifications either.

Which is stupid... DND for a thread should still show up on the lock screen... Otherwise, what's the point?

At the very least, when you slide DND on for a thread, a new menu appears below it with another slider "show on lock screen".

 

[C DM]

Which is stupid... DND for a thread should still show up on the lock screen... Otherwise, what's the point?

At the very least, when you slide DND on for a thread, a new menu appears below it with another slider "show on lock screen".

I guess the point is that you aren't bothered with notifications for noisy threads that you don't really care about and put into DND so that you wouldn't be bothered by them. Sounds like perhaps they could add some diner controls to allow for visual notifications or something like that, but in the overall sense it seems the way it works now seems to be somewhat more appropriate as far as not being bothered by noisy messaging threads.

 

[HopefulHumanist]

This is how DND is supposed to work. That's how the original feature worked and when they introduced the messages DND, it was broken and showed you notifications when you didn't want to be disturbed.

The notification badge on the app still shows the number of new messages so it's not hard to keep track of them. Seems to me that if you want notifications on the lock screens without sound, you should your phone on silent.

 

[GreyOS]

I don't use that feature but can see how you might be a bit miffed about this.

They are replicating a feature that other services like WhatsApp and Facebook provide under the name 'Mute'.... however they are using their term 'Do Not Disturb' which is confusing, as this is the name of the system wide feature which doesn't hide notifications on the lock screen (just doesn't turn the screen on). So the same named feature is doing a different thing when applied in a different place.

Ideally they should rename the current behaviour to Mute and add a real Do Not Disturb function, which is like the system-wide feature but per thread, which is what you want.

 

[tomtendo]

I don't use that feature but can see how you might be a bit miffed about this.

They are replicating a feature that other services like WhatsApp and Facebook provide under the name 'Mute'.... however they are using their term 'Do Not Disturb' which is confusing, as this is the name of the system wide feature which doesn't hide notifications on the lock screen (just doesn't turn the screen on). So the same named feature is doing a different thing when applied in a different place.

Ideally they should rename the current behaviour to Mute and add a real Do Not Disturb function, which is like the system-wide feature but per thread, which is what you want.

It doesn't even show on the lock screen AT ALL. It's not just blocking the screen from turning on... the only way I know is if I unlocked and see a badge on the message app...

FYI, this was never like this until (i think) 8.2... so I hope it's a bug.

 

[GreyOS]

It doesn't even show on the lock screen AT ALL. It's not just blocking the screen from turning on...

I know, please re-read what I wrote.

No DND = shows on lock screen, turns on screen.
System DND = shows on lock screen, doesn't turn on screen
Message DND = doesn't show on lock screen, doesn't turn on screen.

What they label as 'DND' is working in different ways depending on where applied, which is confusing and Bad.

They need to rename they current message behaviour to 'Mute' (which is in line with the FB & WhatsApp 'Mute' features which stop notifications), and then introduce a 2nd option 'DND' which behaves exactly like the System DND but controlled per message. This itself may be confusing but would keep you happy whilst also matching a service other companies provide.

 

[tomtendo]

I know, please re-read what I wrote.

No DND = shows on lock screen, turns on screen.
System DND = shows on lock screen, doesn't turn on screen
Message DND = doesn't show on lock screen, doesn't turn on screen.

What they label as 'DND' is working in different ways depending on where applied, which is confusing and Bad.

They need to rename they current message behaviour to 'Mute' (which is in line with the FB & WhatsApp 'Mute' features which stop notifications), and then introduce a 2nd option 'DND' which behaves exactly like the System DND but controlled per message. This itself may be confusing but would keep you happy whilst also matching a service other companies provide.

I agree, or do what I suggested. When you slide DND on in a message, a new option pops up below it where you can also slide on "Show on Lock screen".

 

[GreyOS]

I agree, or do what I suggested. When you slide DND on in a message, a new option pops up below it where you can also slide on "Show on Lock screen".

Agree.

It's worth slightly expanding this, as it's not just a lock screen issue but that with Message DND enabled on a thread, notifications for that thread are completely suppressed except for the badge. This means you get nothing in the Notification centre and no banners/alerts when your phone's unlocked.

Compare this to System DND, where notifications still appear in the Notification centre and, depending on configuration, banners/alerts can still appear when your phone's unlocked too.

So perhaps in addition to your "Show notifications on lock screen" option there could also be "Show notifications in notification centre" and "Show notifications when unlocked"... This way you get actually get similar behaviour to your System DND for Message DND (but controllable per thread of course), and you're also able to completely mute the thread (by having those 3 extra settings off) which can be handy too

 

[C DM]

Agree.

It's worth slightly expanding this, as it's not just a lock screen issue but that with Message DND enabled on a thread, notifications for that thread are completely suppressed except for the badge. This means you get nothing in the Notification centre and no banners/alerts when your phone's unlocked.

Compare this to System DND, where notifications still appear in the Notification centre and, depending on configuration, banners/alerts can still appear when your phone's unlocked too.

So perhaps in addition to your "Show notifications on lock screen" option there could also be "Show notifications in notification centre" and "Show notifications when unlocked"... This way you get actually get similar behaviour to your System DND for Message DND (but controllable per thread of course), and you're also able to completely mute the thread (by having those 3 extra settings off) which can be handy too

Don't think banner or alert notifications work with system DND.

 

[GreyOS]

Don't think banner or alert notifications work with system DND.

They can, see Settings > Do Not Disturb > SILENCE > Only while iPhone is locked.

 

[C DM]

They can, see Settings > Do Not Disturb > SILENCE > Only while iPhone is locked.

In that situation DND is simply off when the phone is unlocked so it would make sense that all notifications would work as they normally would (as they do when DND is off).

 

[GreyOS]

In that situation DND is simply off when the phone is unlocked so it would make sense that all notifications would work as they normally would (as they do when DND is off).

In this case, with the phone is unlocked, DND is _effectively_ disabled, but it is still technically ON (you see a faded moon icon). When someone turns DND ON but they have it set on 'Only when phone is unlocked' then they control its effective status by simply locking and unlocking the screen - not diving into DND settings again.

Someone may want this behaviour on a particular Message thread, i.e. they turn on DND on a thread expecting not to to be disturbed by it when their phone is locked, but don't mind being disturbed when their phone is unlocked.

The fact Messages labels its muting feature as 'DND' could lead to confusion and an expectation of this from someone familiar with System DND.

However Apple do it, adding a few options to customise Message DND behaviour - so it can range from a full mute to something less drastic and more like System DND - would be handy. Still unsure if it makes it clearer or more confusing, though! Just having a discussion...

 

[C DM]

In this case, with the phone is unlocked, DND is _effectively_ disabled, but it is still technically ON (you see a faded moon icon). When someone turns DND ON but they have it set on 'Only when phone is unlocked' then they control its effective status by simply locking and unlocking the screen - not diving into DND settings again.

Someone may want this behaviour on a particular Message thread, i.e. they turn on DND on a thread expecting not to to be disturbed by it when their phone is locked, but don't mind being disturbed when their phone is unlocked.

The fact Messages labels its muting feature as 'DND' could lead to confusion and an expectation of this from someone familiar with System DND.

However Apple do it, adding a few options to customise Message DND behaviour - so it can range from a full mute to something less drastic and more like System DND - would be handy. Still unsure if it makes it clearer or more confusing, though! Just having a discussion...

I agree that they can add finer controls for DND. I was simply saying that with DND in effect banner or alert notifications don't appear. When DND is set to only work on the lock screen it simply means it's in effect for
the lock screen and has no effect on the phone when it is unlocked. So it's not that banner or alert notifications can work with DND (which is more what the original post about that made is sound like) it's just that DND can be set not to work when the phone is unlocked (and thus not suppress notifications or sounds or anything else basically).

 

[CPx]

I would agree, Do Not Disturb behavior ought to be consistent. If regular DND allows lock screen notifications, then message DND should allow the same, like how it was before.

By the by, I had a couple message threads that were DND'd, but one of the recent updates must have removed their DND status. Just noticed a minute ago.