was an amazing machine (of course it was a final rev) but my new one, as much as i love the powerbook, has really let me down, but unfortunately, i can't do without right now. I'm really dissapointed in apple currently.
This lines issue is one thing, yes it's annoying, but I thought "hey, i can live with it for now". THEN, I start having issues when i run over one gigabyte of RAM. seems apple can't fix it in any of the machines it's happening in, and from what i gather, thats alot of the new 15s.
Don't get me started on my 30" cinema.
Apple has a VERY loyal user base. we have been there through thick and thin, sour and sweet, but only now am i as a devout user beginning to think they are not being as loyal to us, the people who made them and kept them going as they should be.
don't get me wrong. I love apple, and i want them to expand and do well, but not at the loss of one of the major things that i have always boasted about. their quality.
The last 4 major products I have purchased from apple have had defects that apple refuses to acknowledge in a proper and timely way. (these all being computer related purchases, since strangely, all my iPod purchases have been fine). prior to that I have NEVER returned, nor had service performed on ANY prior piece of hardware from apple.
This is disconcerting to say the least. I'm battling to stay in there, but it is tough when you, as a user, feel left out in the cold when it comes to buying an apple product and truly being enthused and satisfied with that purchase.
Yes, I will continue to use my mac, but everytime it slows to a crawl because of a blatant problem, or i glance at the stuck pixels in the middle of my 30" workspace, or I see the lines in my powerbook display, it makes me flinch just a little, and i feel a bit more humbled than i used to as i arrogantly bragged to windows and dell users about the quality and support i had received from apple. Sure, perfect LCDs would drive the cost of the diplays SKY HIGH... Dell can afford to do it steve, are you saying apple isn't as good or devoted to it's customers as dell? Oh and samsung can do it, oh and doesn't samsungs factories MAKE many of the panels that are used in our Macs and Cinema displays?
If being a larger percentage of the market means suffering the same quality and customer service problems the rest of them are now, then I say I prefer to remain in the niche.
Sorry for the rant, just a little irritated right now.
technocoy