i bought my mac on january 26. today, while the laptop was closed, i spilled juice on it. i wiped the juice off the top & bottom, never opening it to see if it went inside. about 5 or 6 hours later I opened the laptop & seen that the screen & power button was wet. i dried it off & tried to turn it on. didn't work. i plugged the charger up & a dim green light came on. the computer still didn't turn on. i did this for about 15 minutes till i gave up & took it to a authorized apple dealer. my question is do you think, whatever is wrong with it, that apple covers it ? or will I have to pair a arm& a leg to repair it?
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do you think my warrant covers this?
- Thread starter naynicole
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No the warranty won't cover your mishaps. You'll have to pay to get it fixed. The sooner the better, do it before more stuff goes wrong.
Check out zeotomic.com
I was in a similar situation a months back ( i spilt shampoo over my 1 month old macbook pro) and took it into apple who said it was basically a 'right off' and i should take it up with my insurers. The cheapest logic board replacement i could find on eBay was $1000+ shipping but i managed to discover www.zeotomic.com who actually specialise in liquid damaged logic board replacement. Give them a go - their prices are actually really competitive and i am extremely happy with the service they provided for me.
Let me know how it goes x
I was in a similar situation a months back ( i spilt shampoo over my 1 month old macbook pro) and took it into apple who said it was basically a 'right off' and i should take it up with my insurers. The cheapest logic board replacement i could find on eBay was $1000+ shipping but i managed to discover www.zeotomic.com who actually specialise in liquid damaged logic board replacement. Give them a go - their prices are actually really competitive and i am extremely happy with the service they provided for me.
Let me know how it goes x
Just for future use, if you happen to spill something again. What you did now probably destroyed it worse.
What you should have done:
You should have opened the lid immediately and wiped off any liquid. Then you should NOT have tried to turn it on, or even plug the power in. What happens then is you short circuit the computer if there still is liquid inside it, destroying it. NEVER turn on a computer which may have liquid in it. It is actually worse to do that than the spilling itself. You should have opened it up and put it on a radiator or something warm, and then let it sit there for a few days until you are sure it is dried up. Then, and only then, you can try to boot it up.
I know you panic when you spill something on a computer, but it is really important you don't do something stupid which could make the damage worse. Sorry if it sounds like I'm calling you an idiot, I'm not. Just teaching you how to do in the future if it happens again, it actually can save your computer from any damage at all if you are lucky (well, except the keys on the keyboard probably will become sticky)
Just for future use, if you happen to spill something again. What you did now probably destroyed it worse.
What you should have done:
You should have opened the lid immediately and wiped off any liquid. Then you should NOT have tried to turn it on, or even plug the power in. What happens then is you short circuit the computer if there still is liquid inside it, destroying it. NEVER turn on a computer which may have liquid in it. It is actually worse to do that than the spilling itself. You should have opened it up and put it on a radiator or something warm, and then let it sit there for a few days until you are sure it is dried up. Then, and only then, you can try to boot it up.
I know you panic when you spill something on a computer, but it is really important you don't do something stupid which could make the damage worse. Sorry if it sounds like I'm calling you an idiot, I'm not. Just teaching you how to do in the future if it happens again, it actually can save your computer from any damage at all if you are lucky (well, except the keys on the keyboard probably will become sticky)
Fruit juice is most likely acidic or strongly acidic. Even if the OP didn't turn it on again, the logic board inside will be corroded very soon if nothing was done to prevent the liquid to go inside of the case.
Of course, what the OP did was very wrong, how could he not checked everything immediately after the spill... spilling on the top of a closed macbook pro should not be this serious if he had opened the lid and clean everything immediately.
You may be able to claim for it on your household insurance (assuming you have ins.).
My policy covers my MBP for theft/loss/accidental damage in or away from my home.
Worth checking.
My policy covers my MBP for theft/loss/accidental damage in or away from my home.
Worth checking.
You may get lucky as the liquid detectors, located around the keyboard area, might not have been tripped off, as you said the screen was closed at time of spill.
Your best bet is to wipe the machine as clean as you can and remove ALL traces of juice spill (make sure it doesnt smell like OJ), give it a few days to air dry, and take it to an apple store and play innocent. Of course there may be other ways liquid spills can be uncovered, but you may just get lucky this time.
Your best bet is to wipe the machine as clean as you can and remove ALL traces of juice spill (make sure it doesnt smell like OJ), give it a few days to air dry, and take it to an apple store and play innocent. Of course there may be other ways liquid spills can be uncovered, but you may just get lucky this time.
I found Microreplay on eBay to fix my dead MBP.
$400, but cheaper than a new logic board. Didn't lose any info, and even had warranty work done this week, completely covered. I never called apple when I spilled diet soda on it though, so they were unaware of it, and I didn't volunteer that info.
$400, but cheaper than a new logic board. Didn't lose any info, and even had warranty work done this week, completely covered. I never called apple when I spilled diet soda on it though, so they were unaware of it, and I didn't volunteer that info.
Whilst I agree with you up to a point, accidents do happen, hence the reason my MBP is insured against such things.
I`m sure the OP feels pretty bad about it as it is and your post contributes nothing useful whatsoever.
