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clomeli21

macrumors newbie
Original poster
Mar 9, 2009
2
0
I recently bought a black MacBook off craigslist. Got a sweet deal, paid $695 and it came pretty loaded and in mint condition. Or so I thought... i guess.

Everything works great, battery is good... macbook runs solid and fast but the other day when I tried playing a DVD it didnt read it. I tried several different ones and it managed to play 1 of them for a minute or two, then freezes and spits it out. I tried music CDs... same result. It tries to read it (I can hear it working inside) but then spits them out... both DVD and CD.

I checked this website:
https://selfsolve.apple.com/GetWarranty.do

and have learned that my Macbook is covered under applecare until 09/2010.

edit: i forgot to mention that it does say that it has the Applecare Protection Plan

Would I be able to get my Macbook serviced under this applecare plan even though I am not the original owner?

Thanks in advance!
 
I recently bought a black MacBook off craigslist. Got a sweet deal, paid $695 and it came pretty loaded and in mint condition. Or so I thought... i guess.

Everything works great, battery is good... macbook runs solid and fast but the other day when I tried playing a DVD it didnt read it. I tried several different ones and it managed to play 1 of them for a minute or two, then freezes and spits it out. I tried music CDs... same result. It tries to read it (I can hear it working inside) but then spits them out... both DVD and CD.

I checked this website:
https://selfsolve.apple.com/GetWarranty.do

and have learned that my Macbook is covered under applecare until 09/2010.

edit: i forgot to mention that it does say that it has the Applecare Protection Plan

Would I be able to get my Macbook serviced under this applecare plan even though I am not the original owner?

Thanks in advance!

Yes clomeli, you sure can get that Macbook serviced even though you are not the original owner. Applecare is associated with the machine itself, not the previous owner :)

Source: Worked at Apple Store last year for 6 months (and sold a ton of apple care and macbooks!)
 
Yes clomeli, you sure can get that Macbook serviced even though you are not the original owner. Applecare is associated with the machine itself, not the previous owner :)

Source: Worked at Apple Store last year for 6 months (and sold a ton of apple care and macbooks!)

sweet!!!!! Thanks so much for the info! Im liking this forum already.

Note: With what I wrote in my first post in the thread, I do appear to have an issue with my drive correct? This is my first mac, but I am in no way a dummy on computers. Just want to make sure there isnt something I need to do before I take it in.

Thanks again
 
sweet!!!!! Thanks so much for the info! Im liking this forum already.

Note: With what I wrote in my first post in the thread, I do appear to have an issue with my drive correct? This is my first mac, but I am in no way a dummy on computers. Just want to make sure there isnt something I need to do before I take it in.

Thanks again

Yah if you were to come into my store with that macbook when I was working there, I would definitely say that sounds like a drive problem. You dont need to do anything special, just make an appointment at your local Genius Bar, bring your computer (no need to bring your power supply as the bar will already have one) and theyll take a look at it.

Genius Bar Appointments
 
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