I’ve had an LG DQHD display for almost a year now. Every 15 minutes or so, sometimes more than once, the audio and video will cut out completely for several seconds before coming back. I’m losing my ****ing mind over this. I cannot take it anymore. I’m desperately trying to diagnose the problem so I know which company (or myself) to be angry with and how to proceed, because I can’t drop this kind of cash on a display and have it behave like this.
I use it primarily with an M2 Mac mini over USB-C (that’s the port on the display, so that’s the signal being sent). It happens with the USB-C (It’s 3.?, not 4) cable that came with the display. It happens with a brand new Thunderbolt 4 cable I bought to see if the cable was the problem. It doesn’t happen over DisplayPort when the input is swapped to my 2009 Mac Pro. BUT THE M2 MAC MINI IS RATED FOR EVEN HIGHER RESOLUTIONS THAN THIS. It can’t be the Mac mini’s fault, right?
To figure out what’s going on, I’m curious to know if software exists that can monitor the data stream going out to a display and show me what is happening when it cuts out. I have a keyboard and mouse plugged into the display, and the data for them is sent through the single cable back to my Mac mini. They keep working when the audio and video streams cut out. Strangely, the mouse doesn’t work when I’m using the Thunderbolt 4 cable but does work with the old USB-C (3.?) one…
Thanks for any help, folks.
I use it primarily with an M2 Mac mini over USB-C (that’s the port on the display, so that’s the signal being sent). It happens with the USB-C (It’s 3.?, not 4) cable that came with the display. It happens with a brand new Thunderbolt 4 cable I bought to see if the cable was the problem. It doesn’t happen over DisplayPort when the input is swapped to my 2009 Mac Pro. BUT THE M2 MAC MINI IS RATED FOR EVEN HIGHER RESOLUTIONS THAN THIS. It can’t be the Mac mini’s fault, right?
To figure out what’s going on, I’m curious to know if software exists that can monitor the data stream going out to a display and show me what is happening when it cuts out. I have a keyboard and mouse plugged into the display, and the data for them is sent through the single cable back to my Mac mini. They keep working when the audio and video streams cut out. Strangely, the mouse doesn’t work when I’m using the Thunderbolt 4 cable but does work with the old USB-C (3.?) one…
Thanks for any help, folks.
