Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

MalcolmJID

macrumors 6502a
Original poster
Nov 1, 2005
780
159
England
Hi all,

As per title, I wondered if anyone has had any joy with this -

In iOS6, the "autodiscover" feature for Exchange accounts does not function correctly if the email address does not match the UPN (User Principal Name). For example, an external email address of malcolm@company.com but the UPN is malcolm@domain.local.

An awful lot of businesses are set up this way, and the idea of the autodiscover service is that a user chooses "Microsoft Exchange" when adding a new mail account, puts in the email address and password and the server details will fill themselves in. As it stands, in iOS6 this cannot be done if there is an email/UPN mismatch.


Is anyone running an iOS7 beta, who works for a company using Exchange where your email address is not the same as your UPN? If so, does autodiscover work on iOS7?


Cheers.

Additionally, is anyone willing to go to Settings > Mail, Contacts... > Add Account... > Microsoft Exchange and screenshot the initial credentials screen for me?
 
Doesn't appear different
anyte7ag.jpg



Sent from my iPhone using Tapatalk 2
 
Many thanks for the screenshot. Certainly no different like the change from 5 > 6 so here's hoping they've made some underlying changes.

I work in IT support and it's annoying when the automatic setup works on other devices, just not iOS.


Sent from my iPhone using Tapatalk 2
 
I have a similar setup...Exchange 2010, iOS 7 Beta 3.

This has NOT been fixed as of Beta 3.

Damn and blast! Is your email address different to your UPN?

Maybe I need to feedback to Apple and see what can be done.


Sent from my iPhone using Tapatalk 2
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.