Duo Mobile AW S7

[G35flyer]

Hello,
Anyone that uses Duo Mobile App for MFA having issues with their S7? Mine just says "No Accounts Found, Please open Duo Mobile on your iPhone". I've tried to open Duo on my iPhone, uninstalled/reinstalled the Duo App several times, and reboot iPhone/AW but nothing has resolved this issue yet. As normal with a watch restore, I have several Apps that require me to open them first on the iPhone before using them on Watch....but Duo is the only one that I cannot get working. Duo has always worked well on my S6. Anyone else having this issue?

 

[tekchic]

Hello,
Anyone that uses Duo Mobile App for MFA having issues with their S7? Mine just says "No Accounts Found, Please open Duo Mobile on your iPhone". I've tried to open Duo on my iPhone, uninstalled/reinstalled the Duo App several times, and reboot iPhone/AW but nothing has resolved this issue yet. As normal with a watch restore, I have several Apps that require me to open them first on the iPhone before using them on Watch....but Duo is the only one that I cannot get working. Duo has always worked well on my S6. Anyone else having this issue?

Mine seems to be working, however, I did set my S7 up as new today because my old watch backup looked like it was from May for some reason, and I didn't have a pile of apps. I just launched it (app first on iPhone, then on Watch) and it looks like I'm getting the normal code I get for my company.

I just tested a push and it picked it up on the S7 as well. I think I had issues with Duo a long time ago and was only using it from my phone, but a few Duo updates later it seemed like it started working on my watch. I've noticed it's pretty quirky to get it set up that first time.

Hope you get the kinks worked out. I'm on watchOS 8.0.1 on the S7 and 15.0.2 on iPhone.

 

[OneMike]

I set my watch up as new as well. I did get the Initial no accounts found open on phone message. After doing so it worked as expected.

 

[G35flyer]

Thank you for the responses, I was able to fix issue by deleting the Duo app from the iPhone and reinstalling.