DVD player wouldnt read & some Cd's wouldnt play either,,

[fenderico]

hello folks ,

boy oh boy Ive tried and searched and apologies if there is a post here that I missed in relation to my issue..

- so , background: MBP , 2 years old , medium to heavy use but not as much with DVD's , Logic board gone capot 2 month ago but fixed under apple warranty.

- Problem: DVD reader wont read anything (tried upside down trick ) and some CD's wouldnt work either. tried to install Snow-leopard and it spits it out after 10 secs. it seems to like blank CD's or burnt Cd's but thats no good when trying to load new software.,,

- phoned apple and they couldn't care less

this is what the profiler says :

HL-DT-ST DVDRW GSA-S10N:
Firmware Revision: AP09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds


Come on good people I need you !!!!!!!

mega super and extra thanks
Rachel .

 

[JediMeister]

Try SMC and PRAM resets, or carry it in to your local Apple service provider and have them check the optical drive.

 

[chrismacguy]

That sounds like the drive is actually faulty - could be a slightly misaligned laser. Definitely take to Apple and see about a repair/replacement (in the very worst you can always replace it yourself).

 

[fenderico]

Big thanks JediMeister and chrismacguy for your very prompt reply ! ! I would appreciate any more out there !!!!
Rachel