early 2015 13" rMBP battery needs replacement at 392 cycles???

[merlyn412]

My son's early 2015 13" retina Macbook Pro will not run off battery power - he needs to have it plugged in.

The cycle count seems very low for this to be an issue.

I've run through a few steps of restarting ect.. but is there something else that might help (resetting SMC or PRAM ??)

I've searched, but can't see if I have an recourse with apple - is there any sort of a recall or free replacement? What are my best / cheapest options?

Forgive me if i've missed a dead easy solution by google search.

https://imgur.com/a/WYY9LvH

 

[macloverHK]

You will need to replace your battery.

How do you usually use your MBP anyways? Do you keep it charged at most times? My old MBP 13" (2015) has 400 cycles and is still somewhere around 85%.

 

[FlushedNotRushed]

My 2015 13" MBP has ~550 battery cycles and it lasts around 6 hours without charge. 392 does seem a little low for a battery replacement but if Apple can do it for free, then no issue (I only say that because its rated at 1,000 cycles before failure).

 

[merlyn412]

apple says that a battery that doesn't retain 80% before 1000 cycles will be replaced..... for up to 1 year. So no go there.

 

[PROFESS0R]

If it were me, I would take it to an Apple store and ask them what they think. Perhaps they will replace it simply for the good will it will generate. Worth a shot?

 

[Martius]

My 2015 MBP needed replacement after about 190-200 cycles. Swollen battery. I was told that it should not be constantly charging and that you should be using it as mobile device - so charge it, unplug it, use it, charge it ....

Paid $350.