Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

mk313

macrumors 68020
Original poster
Feb 6, 2012
2,260
1,309
Anyone on here have success using eero internet backup with a phone or ipad hotspot as the backup? I spent two hours on the phone with eero over the last few days trying to get this to work correctly. I can set up the backup networks & they all register, but then eventually (and not like days later, but minutes or hours), all of them get a red exclamation point that says they are no longer working.

The tier 2 rep that called me back yesterday said that internet backup is designed to work automatically after eero notices that your regular internet is down for 8-10 minutes. I feel like I waited longer than that, but it has never kicked in for me.

I'll give it another try once I have the house to myself, but figured I should check here to see if anyone else has had experience with the product to see if this happens widely, or if it's something unique to my setup.

Thanks in advance.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.