I got a call from one of my employees who experience and very odd phenomenon today while composing an email.
She went to respond to an email in the Mail app. and wrote a few words then stopped and went to the restroom. When she returned she could see someone typing into that very same email including the use of emojis. I asked her to take a screen shot and send it to me. The computer is about 2 weeks old and a brand new MacBook Pro 13" A2338. No additional software installed beyond Office 2019 and Zoom.
Any ideas on what happened? I will change her email password at the end of the day. Beyond that I'm not sure how to proceed.
She went to respond to an email in the Mail app. and wrote a few words then stopped and went to the restroom. When she returned she could see someone typing into that very same email including the use of emojis. I asked her to take a screen shot and send it to me. The computer is about 2 weeks old and a brand new MacBook Pro 13" A2338. No additional software installed beyond Office 2019 and Zoom.
Any ideas on what happened? I will change her email password at the end of the day. Beyond that I'm not sure how to proceed.