Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

bmac89

macrumors 65816
Original poster
Aug 3, 2014
1,393
474
Hello,

I’m trying to help someone who is having an issue with emails in Mac mail.
Emails from certain people have started going directly to a (user created) folder instead of the inbox despite no rules being set in Mac mail. Also there isn’t even a forwarding or sorting feature available for the email domain so this is not the cause. The email address is @aol.com

Anyone have any suggestions or heard of similar issue?
The Mac is running El Capitan 10.11.6

Many thanks.
 
Last edited:
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.