Emails sent to Junk

[Percylion]

I have one email which I receive every day which goes directly to Junk rather than my inbox.
I have added the sender address t contacts, I have reset my Junk mail preferences & checked required fields in advanced settings with no changes to its behaviour.
Now its becoming annoying. I wonder if anyone has a solution or explanation for this behaviour?
Thanks

 

[BrianBaughn]

Is it being put in the Junk folder by your email client (macOS Mail?) or by your email provider at the server?

 

[Percylion]

Its being designated as junk by my email provider BT yahoo, even though I have identified it in filters that it should go into my inbox. ??????

 

[BrianBaughn]

Its being designated as junk by my email provider BT yahoo, even though I have identified it in filters that it should go into my inbox. ??????

You created filters at your BT Yahoo webmail and it's still putting mail that meets the condition into Spam?

 

[Percylion]

Good morning Brian
Yes although it may be that I havent correctly identified it in the filter. Would it help to attach a screen dump of the filter characteristics?

 

[BrianBaughn]

Yes although it may be that I havent correctly identified it in the filter. Would it help to attach a screen dump of the filter characteristics?

Maybe. I have a "burner" Yahoo email account, and it does get some spam occasionally, but it doesn't seem like I can do any testing since I don't know when the spam is coming in.