Hey guys, hope you guys could give me some advice here on my Macbook pro 2016 15 inch. I bought it from Adorama in November 2017. I also bought apple care plus which ends in November 2020. The macbook pro was working fine until about 2 months ago. It keeps going into this update loop that I couldn't get pass. I also notice the touch bar is not turn on as well. All the apple store near my house is closed due to Covid so I have to take it to an Apple authorized repair shop. They first installed a new OS and told me it was fixed. I tried it out at the shop and it was the same thing.... So they kept it. Then they called and said they have to replace the logic board. They said since its the logic board, they will also replace the keyboard and battery for free. About a week later I received a call that they were done fixing my laptop. I went to pick it up the next day after my exam close to their closing time. When I came to pick it up they said give them some time to calibrate the track pad. Gave them the benefit of the doubt since its been a week, I figure they got the issue fix and it was close to closing time. I came home was able to set up my account using my Icloud login. I shut it down. Turn it on later and the same thing happen..... I don't know what is going on. I have been using a laptop that I'm borrowing, but would like to use my old laptop again.
So I saw someone recommending maybe to make a new administrator account. Here is the weird thing. I'm about to login using my password at the login screen in safemode, but when I'm trying to make changes by creating a new admin login and clicking on the lock icon to put in my password it wouldn't let me...
So I saw someone recommending maybe to make a new administrator account. Here is the weird thing. I'm about to login using my password at the login screen in safemode, but when I'm trying to make changes by creating a new admin login and clicking on the lock icon to put in my password it wouldn't let me...
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