Called Apple Care support on December 8th, regarding port/sleep issues on the 2016 MBP nTB. Video proof of the issue and diagnostics were sent in. As of today, "I checked with my Team Lead and was told it was in Engineerings hands and we have to wait for their response."
Original Retailer wont accept a return due to issues out of my control.
Is this normal for engineering to take this long? Has anyone else had a problem thats taken this long to resolve. And no, the holidays are not a valid excuse for the long time. The case was created in the beginning of the month.
Original Retailer wont accept a return due to issues out of my control.
Is this normal for engineering to take this long? Has anyone else had a problem thats taken this long to resolve. And no, the holidays are not a valid excuse for the long time. The case was created in the beginning of the month.