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JonaM

macrumors regular
Original poster
Sep 26, 2017
211
264
Has anyone else noticed differences between what they selected for engraving on the website and what the order confirmation shows?

I tried ordering one last night and then noticed in the order confirmation that one of the letters was missing. Thought I'd made a typo so cancelled and went to reorder, but found that when I tried to select the same letter twice, but one black and one white it would show on the preview image, but only one of them showed in the text box. Interestingly you couldn't correct it as it would say you had too many characters if you tried to add the missing one in to the text box ( even though there were only 3).

This seems to have been fixed this morning - but worth checking your order confirmation if you have ordered engraving!
 
Worked out the problem!
Went and checked my email confirmation and noticed it was mysteriously showing correctly now. My guess is that the image wasn't loading from the Apple website so both the text box on the website and the email didn't show it, so appeared to be missing. They've obviously fixed the missing image overnight
 
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