I have recently developed an issue when syncing my university IMAP account (name@dal.ca) between my iPhone 4 and Entourage. Until about 2 weeks ago, there have been no issues when syncing new, read, deleted, sent, or junk messages. However, there has recently been a problem when I delete email on my iPhone. They delete from my phone as normal and they appear to delete from my Entourage inbox as well. However, when I open the deleted items folder the messages download from the server in my inbox again and are marked as read. They are not marked as deleted, and they do not go to my deleted items folder.
If I look on my iPhone prior to opening the deleted items folder on Entourage, these messages are indeed in the deleted items folder (on my iPhone). I have removed my IMAP account on my iPhone and then set it up again fresh. I have also done the same procedure in Entourage. Both attempts have failed to fix the issue.
I was wondering if anyone has come across this issue, or if there are any suggestions for fixes. Thanks in advance for your time.
If I look on my iPhone prior to opening the deleted items folder on Entourage, these messages are indeed in the deleted items folder (on my iPhone). I have removed my IMAP account on my iPhone and then set it up again fresh. I have also done the same procedure in Entourage. Both attempts have failed to fix the issue.
I was wondering if anyone has come across this issue, or if there are any suggestions for fixes. Thanks in advance for your time.
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