Error Signature: Exception: EXC_BAD_ACCESS
I get the exact same response. For the past two months I have been unable to even OPEN any Excel spreadsheets (.doc or .docx) files on my IMac. It just started one day with me not being able to open any excel files. When I click on the file to open it, it starts to open the file and sometimes I can even see the contents of the spreadsheet for an instant before it closes and I get the error message. I've tried uninstalling and reinstalling Office 2008 several times without success. All other aspects of Office 2008 work fine (Word, Entourage, Powerpoint, etc.). Any help would be greatly appreciated, as this is a major pain. I end up having to use Citrix versions of Excel from my work computer or using Parallels/Windows version of Excel which can get clunky. Thanks. Error message appears below.
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-08-20 06:08:46 -0400
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.2.0.090605
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x0001568c
Blame Module Name: libobjc.A.dylib
Blame Module Version: unknown
Blame Module Offset: 0x0001568c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x93e8868c in .objc_class_name_List + 0x93D8054C (libobjc.A.dylib + 0x0001568c)
# 2 0x95474845 in .objc_class_name___NSCFSet + 0x95329905 (CoreFoundation + 0x00079845)
# 3 0x95474e7a in .objc_class_name___NSCFSet + 0x95329F3A (CoreFoundation + 0x00079e7a)
# 4 0x9546d12b in .objc_class_name___NSCFSet + 0x953221EB (CoreFoundation + 0x0007212b)
# 5 0x9546d3f3 in .objc_class_name___NSCFSet + 0x953224B3 (CoreFoundation + 0x000723f3)
# 6 0x9547315c in .objc_class_name___NSCFSet + 0x9532821C (CoreFoundation + 0x0007815c)
# 7 0x9546d286 in .objc_class_name___NSCFSet + 0x95322346 (CoreFoundation + 0x00072286)
# 8 0x912f3d8c in .objc_class_name_IPMDFontRange + 0x90FC914C (HIToolbox + 0x00036d8c)
# 9 0x9134d80b in .objc_class_name_IPMDFontRange + 0x91022BCB (HIToolbox + 0x0009080b)
# 10 0x0150b280 in MTimerHandler::StartTimer() + 0x00000094 (MicrosoftComponentPlugin + 0x000ad280)
# 11 0x00a2da2f in __mh_execute_header + 0x00A2CA2F (Microsoft Excel + 0x00a2ca2f)
# 12 0x00a2dfff in __mh_execute_header + 0x00A2CFFF (Microsoft Excel + 0x00a2cfff)
# 13 0x00885ef3 in __mh_execute_header + 0x00884EF3 (Microsoft Excel + 0x00884ef3)
# 14 0x0000246e in __mh_execute_header + 0x0000146E (Microsoft Excel + 0x0000146e)
# 15 0x00002395 in __mh_execute_header + 0x00001395 (Microsoft Excel + 0x00001395)
X86 Thread State:
eax: 0x2e61f220 ebx: 0x95470fa9 ecx: 0x93e89844 edx:0xa02c539b
edi: 0x00000000 esi: 0x00000400 ebp: 0xbffff648 esp:0xbffff614
ss: 0x0000001f eip: 0x93e8868c cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202
Thread 1:
# 1 0x96a643a6 in _signgam + 0x968BD482 (libSystem.B.dylib + 0x000013a6)
# 2 0x96aebeab in _signgam + 0x96944F87 (libSystem.B.dylib + 0x00088eab)
# 3 0x02118d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021183e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0211846c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x02118f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x96a95155 in _signgam + 0x968EE231 (libSystem.B.dylib + 0x00032155)
# 8 0x96a95012 in _signgam + 0x968EE0EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x96adb287 ecx: 0xb00a0a5c edx:0x96a643a6
edi: 0x0000d12c esi: 0xfbabbe64 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x96a643a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Thread 2:
# 1 0x96a6b46e in _signgam + 0x968C454A (libSystem.B.dylib + 0x0000846e)
# 2 0x96a95dcd in _signgam + 0x968EEEA9 (libSystem.B.dylib + 0x00032dcd)
# 3 0x91e9c45c in __CMProfileID + 0x91DC9338 (ColorSync + 0x0003345c)
# 4 0x91eaed8e in __CMProfileID + 0x91DDBC6A (ColorSync + 0x00045d8e)
# 5 0x96a95155 in _signgam + 0x968EE231 (libSystem.B.dylib + 0x00032155)
# 6 0x96a95012 in _signgam + 0x968EE0EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0x0000014e ebx: 0x96a95ded ecx: 0xb0122e7c edx:0x96a6b46e
edi: 0x048bd5a4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x96a6b46e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Loaded modules:
0: Microsoft Excel (12.2.0.090605 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
3: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
6: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
7: merp: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
9: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
10: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
11: SmartArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
12: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
13: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
14: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
15: Cooliris (1.7 Reg=English Loc=0x0000): /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris
16: RawCamera (471 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
17: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
18: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
19: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
20: MSXML: /Applications/Microsoft Office 2008/Office/MSXML.framework/MSXML
21: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
22: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
23: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
24: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
25: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
26: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
27: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
28: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
29: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
30: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
31: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
32: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
33: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
34: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
35: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
36: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
37: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
38: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
39: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
40: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
41: libbsm.dylib: /usr/lib/libbsm.dylib
42: libauto.dylib: /usr/lib/libauto.dylib
43: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
44: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
45: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
46: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
47: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
48: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
49: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
50: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
51: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
52: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
53: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
54: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
55: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
56: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
57: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
58: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
59: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
60: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
61: libcups.2.dylib: /usr/lib/libcups.2.dylib
62: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
63: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
64: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
65: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
66: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
67: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
68: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
69: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
70: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
71: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
72: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
73: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
74: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
75: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
76: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
77: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
78: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
79: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
80: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
81: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
82: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
83: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
84: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
85: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
86: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
87: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
88: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
89: libz.1.dylib: /usr/lib/libz.1.dylib
90: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
91: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
92: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
93: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
94: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
95: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
96: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
97: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
98: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
99: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
100: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
101: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
102: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
103: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
104: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
105: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
106: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
107: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
108: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
109: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
110: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
111: libffi.dylib: /usr/lib/libffi.dylib
112: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
113: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
114: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
115: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
116: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
117: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
118: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
119: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
120: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
121: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
Operating System Information
Operating System: Mac OS X 10.5.7 (Build 9J61)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1057
Screen: 1920 x 1200, depth = 32, ltbr = 0, 0, 1200, 1920
Microsoft Application Information:
Error Reporting UUID: DB6223F7-C63A-46AE-8680-F09FF77B1827
Time from launch: 0 hours, 0 minutes, 4 seconds
Total errors on this client: 32
