My daughter is running Excel 2008 on a MacBook Pro under OS 10.5.8.
We can't use the Help files accessed via the ? in Excel.
She's had the Mac for about 2 years and I can't say for sure if the Help files ever worked. She doesn't use Excel.
The Help files for Word & PowerPoint work fine.
Here are the symptoms. I hope someone can help me out.
When I click on the ? in Excel the Help page opens. If I enter a search term and hit enter, I briefly see the spinner, but no Help file opens.
If I click on the Topics icon, nothing happens. I've tried both Online & Offline.
If I enter a function in a cell, I can access the Help files via the function hyperlink. That works fine for functions, but it doesn't help for features like sorting, formatting, etc.
I downloaded the latest Office update this morning but it didn't resolve the issue.
Does anybody have any thoughts on this issue?
Thanks!
We can't use the Help files accessed via the ? in Excel.
She's had the Mac for about 2 years and I can't say for sure if the Help files ever worked. She doesn't use Excel.
The Help files for Word & PowerPoint work fine.
Here are the symptoms. I hope someone can help me out.
When I click on the ? in Excel the Help page opens. If I enter a search term and hit enter, I briefly see the spinner, but no Help file opens.
If I click on the Topics icon, nothing happens. I've tried both Online & Offline.
If I enter a function in a cell, I can access the Help files via the function hyperlink. That works fine for functions, but it doesn't help for features like sorting, formatting, etc.
I downloaded the latest Office update this morning but it didn't resolve the issue.
Does anybody have any thoughts on this issue?
Thanks!