walk in appt, was told 15m to 1h15m, grabbed dinner at the food court
didn't have time to finish cause I got a text my appt was ready, waited like 5 minutes at the table for a tech to come out
he replaced my c key which was 100% stuck, and tried to investigate my interrmittent vol down since the get go,
he said a mechanical part in there is broken and they'll have to replace whole bottom lid
but don't wanna be without my computer so he set it out over a week
I probably won't bring it in, got 2 years left to get it taken care of. and wanna see durability of the keyboard in the next year, I need this thing every day starting right now for a long while fingers crossed
But great stuff,
I've had plenty of bad experiences, long waits, insanity, blah blah, but Apple has impressed me with their service this year
I did a walk in screen repair out of pocket on my 7+ too (only phone I've ever shattered, and did it 2 days before I got the X), and by luck the screen is more beautiful than the one that came with the device which I hadn't minded at all, GOT TO KEEP MY JAILBREAK, wee, and was in and out quick.
I have been hard on Apple, and in many regards, I think still understandably so. but its good to know their service can/has possibility to still be quite fantastico. Wont get that with other OEMs.
didn't have time to finish cause I got a text my appt was ready, waited like 5 minutes at the table for a tech to come out
he replaced my c key which was 100% stuck, and tried to investigate my interrmittent vol down since the get go,
he said a mechanical part in there is broken and they'll have to replace whole bottom lid
but don't wanna be without my computer so he set it out over a week
I probably won't bring it in, got 2 years left to get it taken care of. and wanna see durability of the keyboard in the next year, I need this thing every day starting right now for a long while fingers crossed
But great stuff,
I've had plenty of bad experiences, long waits, insanity, blah blah, but Apple has impressed me with their service this year
I did a walk in screen repair out of pocket on my 7+ too (only phone I've ever shattered, and did it 2 days before I got the X), and by luck the screen is more beautiful than the one that came with the device which I hadn't minded at all, GOT TO KEEP MY JAILBREAK, wee, and was in and out quick.
I have been hard on Apple, and in many regards, I think still understandably so. but its good to know their service can/has possibility to still be quite fantastico. Wont get that with other OEMs.
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