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seatton

macrumors 6502a
Original poster
Nov 7, 2013
794
1,241
Seattle, WA
Hi all-

I bought a new 2018 13” MBP a couple days ago and received a Beats Solo 3 Wireless. I wonder if anybody tries to go back to the Apple store and exchange it for another product (I would love to get an Airpods or even to another color). Is it possible? I already have two pairs of Beats headphones and I do not need another one!

The reason why I ask is that on the receipt (see the screenshot), it looks like I actually bought two items (MBP & the Beats) and at the bottom there is a discount equal to the price of the headphones. I am hoping there is a way to get something else based on how the invoice listing the details of the purchase. Any thoughts?
2018-07-19_16-23-02.jpg
 
They will only exchange it for another color. Don't even try to ask for anything else. They'll hit you with a big fat no.
 
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Yeah it says promotional savings underneath, they will know the savings was for those headphones..if you dont want the headphones just sell them for around the same price and use the money on Airpods instead
 
The terms and conditions are available on the Apple site and the gist of it is that you can only exchange for a 'qualifying item'. Those are basically the BeatsX, Powerbeats, and Solo3.

So if you bought an iPad and got free Powerbeats3, you would be able to exchange and pay the difference to get a Solo3.

But in this case you would be able to exchange for another colour but that is about it, unless you get lucky and they go beyond the T&Cs (or you wanted to downgrade to Powerbeats or BeatsX - but you wouldn't get a refund for the difference).
 
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Hi all-

I bought a new 2018 13” MBP a couple days ago and received a Beats Solo 3 Wireless. I wonder if anybody tries to go back to the Apple store and exchange it for another product (I would love to get an Airpods or even to another color). Is it possible? I already have two pairs of Beats headphones and I do not need another one!

The reason why I ask is that on the receipt (see the screenshot), it looks like I actually bought two items (MBP & the Beats) and at the bottom there is a discount equal to the price of the headphones. I am hoping there is a way to get something else based on how the invoice listing the details of the purchase. Any thoughts?
View attachment 771631

I’m in same position. The two items have been invoiced and charged separately and payment has already been taken. I haven’t collected either yet so wondering what would happen if I refused collection of the Beats (or returned) and only took the laptop.
 
They will only exchange it for another color. Don't even try to ask for anything else. They'll hit you with a big fat no.
That's not true (for the online store at least).
I got the Powerbeats3 but did not like them, called support and got some BeatsX instead.
 
They’re hard to sell in my experience. Craigslist is flooded with unopened Beats headphones right now. You pretty much have to sell at an extreme discount, like less than half the retail price.
 
They’re hard to sell in my experience. Craigslist is flooded with unopened Beats headphones right now. You pretty much have to sell at an extreme discount, like less than half the retail price.

Wow!!! Things are bad out there!
 
Hi all-

I bought a new 2018 13” MBP a couple days ago and received a Beats Solo 3 Wireless. I wonder if anybody tries to go back to the Apple store and exchange it for another product (I would love to get an Airpods or even to another color). Is it possible? I already have two pairs of Beats headphones and I do not need another one!

The reason why I ask is that on the receipt (see the screenshot), it looks like I actually bought two items (MBP & the Beats) and at the bottom there is a discount equal to the price of the headphones. I am hoping there is a way to get something else based on how the invoice listing the details of the purchase. Any thoughts?
View attachment 771631
How long does the program last for Free Beats with MBP purchase? I didn't see anything about this on the Apple site.
 
How long does the program last for Free Beats with MBP purchase? I didn't see anything about this on the Apple site.

25th of September according to the promo email they sent. I’m hoping that’s long enough for it to still be on by the time new iPad pros come out, but I bet they’ll end up bringing them out the week after or something.
 

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