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ahostmadsen

macrumors 65816
Original poster
Dec 28, 2009
1,126
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I received an iPhone 12 as a gift, but want to exchange it for an iPhone 12 mini. How do I do that? Do I have to return the iPhone 12 and then separately buy an iPhone 12 mini? Pre-pandemic it was easy: I would just go to the Apple store and exchange on for the other, but now I’m not so sure.

Apple support is busy, so I cannot ask them this easy questions.
 
You will need to return the 12 and purchase the mini separately. You cannot do an exchange for two different models.

I hope you like the mini. It is a great phone.

Our son has a mini and I have a 12. I actually like the mini better but I don’t like the battery life vs the 12.
 
Our son has a mini and I have a 12. I actually like the mini better but I don’t like the battery life vs the 12.
I never had issue with battery life on any of my iPhones, so I think the mini should be fine.
 
Not saying the mini battery is bad. Just compared to the 12.
Which is bad compared to the 12 Max. Which is bad compared to the 11 Max with battery pack. The Mini has better battery life than 90% of prior iPhone models. Just depends on what you are comparing to. In fact, it doesn't matter as long as you can get through a full day. Can you?
 
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Which is bad compared to the 12 Max. Which is bad compared to the 11 Max with battery pack. The Mini has better battery life than 90% of prior iPhone models. Just depends on what you are comparing to. In fact, it doesn't matter as long as you can get through a full day. Can you?

Can’t get through a whole day with the mini. Can barely get through a whole day with my 12.
 
Anyway, I already got the mini. Now I have return the iPhone 12.
Keep trying to contact Apple. Leave your number to be contacted if too busy. May require gift giver's purchase info unfortunately. Have until Jan. 8th. If not purchased directly from Apple yet another problem
 
Can’t get through a whole day with the mini. Can barely get through a whole day with my 12.
I can get through two days with the mini! That’s why battery life is not not an issue to me. I use my iPad as my main iOS device.
 
Keep trying to contact Apple. Leave your number to be contacted if too busy. May require gift giver's purchase info unfortunately. Have until Jan. 8th. If not purchased directly from Apple yet another problem
Thanks. I already bought the iPhone 12 mini, and will then return the iPhone 12. It’s a gift from my wife, so no problem there... She actually intended the buy the mini, but was somewhat confused when ordering.
 
Thanks. I already bought the iPhone 12 mini, and will then return the iPhone 12. It’s a gift from my wife, so no problem there... She actually intended the buy the mini, but was somewhat confused when ordering.
GREAT, you're laughing then. Apple is the greatest.I miss ordered an item last month. I merely refused the UPS delivery and it was then credited on my CC in just three days. Saved having to order return packaging and print a label. If one doesn't have access to a printer Apple will provide the necessary label as well.
 
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Which is bad compared to the 12 Max. Which is bad compared to the 11 Max with battery pack. The Mini has better battery life than 90% of prior iPhone models. Just depends on what you are comparing to. In fact, it doesn't matter as long as you can get through a full day. Can you?
My xs max has 88% battery health. I feel like the battery life between it and the mini are the same now lol
 
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