Hi,
Apologies if this kind of problem has already been discussed, I've looked all over and couldn't find anything identical to my issue so felt necessary to post a new thread.
I have an external hard drive that just today has ceased working. By that I mean, it was temperamental in sometimes working and sometimes not, until today it gave out. I was able to recover some but not all files and there are a lot of photos/memories / work etc..
I'm not a huge technical whiz but here goes with what I know. I took it to a local PC repair shop and they took the drive out of its case and tested it on a PC, all data still remained so they said it may have been the connection and put it in a new shell/box.
Unfortunately I had no luck when trying to connect it back to my Macbook Pro (bought Oct 2012, no retina). On Disk Utility it's recognised but greyed out and I can't mount it.
It says 'could not read boot block (input/output error) File system check exit code is 8', and the disk needs to be repaired.
I tried the hard drive on a Windows laptop and received an 'I/O service error'.
I'm anxious about the next step as I don't want to format anything due to the probable loss of information I might not be able to recover.
Any advice will be gratefully received and considered...
**sorry, realise this is in Mac Pro forum. I did try on my iMac too so I guess it's an 'Apple' issue anyway..
Apologies if this kind of problem has already been discussed, I've looked all over and couldn't find anything identical to my issue so felt necessary to post a new thread.
I have an external hard drive that just today has ceased working. By that I mean, it was temperamental in sometimes working and sometimes not, until today it gave out. I was able to recover some but not all files and there are a lot of photos/memories / work etc..
I'm not a huge technical whiz but here goes with what I know. I took it to a local PC repair shop and they took the drive out of its case and tested it on a PC, all data still remained so they said it may have been the connection and put it in a new shell/box.
Unfortunately I had no luck when trying to connect it back to my Macbook Pro (bought Oct 2012, no retina). On Disk Utility it's recognised but greyed out and I can't mount it.
It says 'could not read boot block (input/output error) File system check exit code is 8', and the disk needs to be repaired.
I tried the hard drive on a Windows laptop and received an 'I/O service error'.
I'm anxious about the next step as I don't want to format anything due to the probable loss of information I might not be able to recover.
Any advice will be gratefully received and considered...
**sorry, realise this is in Mac Pro forum. I did try on my iMac too so I guess it's an 'Apple' issue anyway..
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