EyeTV not finding all Freeview channels

[cupalup]

I want to record something on 'Quest' tonight (Freeview channel 38) but, although it's there on my TV and Humax, it's not showing on EyeTV.

I've tried both a full rescan and the exhaustive scan, but still nothing. It's plugged in via a y-connector from the main wall socket (the other side going to my Humax/TV) and signal quality is 100% with signal strength being 97.5%.

Anyone have any ideas as to why it's not showing up?

Thanks

 

[Middling]

Is it listed (and enabled) in your "Channels" section in the sidebar?

If it is then EyeTV probably just isn't updating the DVB Program (sic) Guide. I've found that it is pretty bad about updating correctly and i have to manually update every now and then to get it to pick up all the programme listings.

If it's not listed in the channels section then i've no idea what the problem is.

 

[Pixellated]

This happened to me, but I realised that if I entered the channel's number (no 19, Dave was not showing up for me) the channel would come up.

 

[MisterMe]

I want to record something on 'Quest' tonight (Freeview channel 38) but, although it's there on my TV and Humax, it's not showing on EyeTV.

...

If the channel does not show-up, then it does not have sufficient signal strength on that side of your Y-connector. The problem could be the EyeTV, the Y-connector or something else. Not all tuners have the same sensitivity. A simple test would be to simply swap sides on the Y-connector. See if that improves things. Another issue is the Y-connector itself. When you split a signal, you lose signal strength. Some splitters reduce signal strength more than others [but the all lose signal strength]. You may also try a different splitter. If nothing else works, then you may need to place an amplifier between upstream of your splitter or replace the splitter with an amplifier.