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Face time--camera not switching from front to back--RESOLVED!!!!!

T

train21reb

macrumors newbie
Original poster
Jun 16, 2009
6
0
Tried out my first face time call. Everything worked great except when I pushed the toggle to utilize the back camera, the person I was talking to said their image of me simply froze. They were not able to see through my back camera. When they switched to their back camera I saw everything fine.

Any thoughts?
 
Only a thought, but since face time works off of Wi-Fi and not the 3G data it could be caused from a slow Wi-Fi connection on one end. I would try different Wi-Fi locations and see if you can reproduce the same problems.
 
Texan78 said:
Only a thought, but since face time works off of Wi-Fi and not the 3G data it could be caused from a slow Wi-Fi connection on one end. I would try different Wi-Fi locations and see if you can reproduce the same problems.
Click to expand...

That's a good thought. I just did a speed test on speedtest.net. I have Comcast cable internet. My download speed is 7.35 Mb/s and upload speed is 2.18Mb/s.

Seems fast to me.........anymore thoughts?
 
Only thing I can think of is it might not be on your end it could be on the other end since you said the other party can not see it when you toggle to the back camera but you can see theirs. If not that, then maybe it could be how the phone is connected to the Wi-Fi in terms that you have enough speed but the phone is not getting a good strong signal.

I haven't got to play with face time yet since I don't know of anyone with the phone yet. But does it default to Wi-Fi when you use face time or do you need to have Wi-Fi running when you use face time?
 
Texan78 said:
Only thing I can think of is it might not be on your end it could be on the other end since you said the other party can not see it when you toggle to the back camera but you can see theirs. If not that, then maybe it could be how the phone is connected to the Wi-Fi in terms that you have enough speed but the phone is not getting a good strong signal.

I haven't got to play with face time yet since I don't know of anyone with the phone yet. But does it default to Wi-Fi when you use face time or do you need to have Wi-Fi running when you use face time?
Click to expand...

You should at least have your wifi turned on in the phone before using face time. A neat trick is that you can directly call to face time via your recent calls list. If you've already "face time-ed" someone, the call shows up as a face time call. Tap it, and it rings their phone but with a different ringer. Kinda cool.

I thought you had to first establish a voice call before switching to face time.
 
train21reb said:
I thought you had to first establish a voice call before switching to face time.
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Yea same here, at least that is how it appeared when watching the demo on the WWDC. Hopefully my friends will get up to speed and get theirs soon so I can try it out. I am the only one with iPhone 4 at the moment...LoL
 
Issue resolved!

Texan78 said:
Yea same here, at least that is how it appeared when watching the demo on the WWDC. Hopefully my friends will get up to speed and get theirs soon so I can try it out. I am the only one with iPhone 4 at the moment...LoL
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Not sure what happened, but it works now. I tried a different face time call with someone else later yesterday and it worked fine. And then I called the same original contact person back later last night and it worked again. So, not sure what was wrong, but it works fine now.
 
How I fixed this issue

My wife an I both have the iphone4. When we would facetime, we had the same issue with having the camera image freeze when I would switch to rear camera but it would work correctly on her end. We both completely shut the phones down and rebooted. This fixed the problem immediately. Give it a try if any other issues are encountered and this may fix the issue.
 
bkcbherbs said:
My wife an I both have the iphone4. When we would facetime, we had the same issue with having the camera image freeze when I would switch to rear camera but it would work correctly on her end. We both completely shut the phones down and rebooted. This fixed the problem immediately. Give it a try if any other issues are encountered and this may fix the issue.
Click to expand...

Yes, always a good idea to restart the phone once in a while.
 
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