Facetime callers hear their voice feedback

[Captainobvvious]

I had bought a new iMac late 2013 27" a couple weeks ago (First Mac) and FaceTime seemed to work fine. I returned it and bought a custom upgraded model of same and it seems that whenever I call someone on FaceTime they hear their own voice

They say its hard to even hold a conversation.

I don't think this was an issue with the first model I bought.

In the last two weeks I think I downloaded a minor software update for Mavericks but I also got a new computer... So I don't know which it is.

Is this a problem all iMacs have? Just mine (defective hardware)? Or a software issue?

Thanks

 

[yjchua95]

I had bought a new iMac late 2013 27" a couple weeks ago (First Mac) and FaceTime seemed to work fine. I returned it and bought a custom upgraded model of same and it seems that whenever I call someone on FaceTime they hear their own voice

They say its hard to even hold a conversation.

I don't think this was an issue with the first model I bought.

In the last two weeks I think I downloaded a minor software update for Mavericks but I also got a new computer... So I don't know which it is.

Is this a problem all iMacs have? Just mine (defective hardware)? Or a software issue?

Thanks

It happens if the other party is using loudspeaker. It's normal.

 

[BrianBaughn]

It is affected by reflective room and desk surfaces, also.

 

[Captainobvvious]

It happens if the other party is using loudspeaker. It's normal.

Well the problem is that they talk to me and their voice comes out of my iMac speakers and is picked back up by my iMac's mic.

They always hear their own voice kicked back.

I tried loweing the input volume to the point just above muting it and loweing my own volume but they always hear their voice kicked right back to them. Its not a matter of me hearing my own voice back.

 

[Jambalaya]

The biggest problem with Facetime is that it doesn't work properly, Audio is actually worse than Video. I frequently have to switch to Skype or make a paid call on my iPhone.

 

[Captainobvvious]

The biggest problem with Facetime is that it doesn't work properly, Audio is actually worse than Video. I frequently have to switch to Skype or make a paid call on my iPhone.

FaceTime works great on my phone 99% of the time... Its when I am using FaceTime on the Mac that I have the problem.

Is it really normal for people talking to me on my iMac to hear their own voice returned through them? Should the Mic on the iMac be picking up their voices coming out of the speaker?

 

[silvetti]

I have the same issue.

Mind boggles that my crap work laptop does not have this issue but if my mom calls with her iPad (which does not have this issue) she can hear herself (thru my microphone).

If it has to do with mic placement etc, WHY the hell are there two mics ?

The mic system on the iMac just seems poor design and it annoys me a lot...