Failed Snow Leopard update

[irishgrizzly]

I left an iMac in work updating a couple of hours ago (left on a screen saying "50 minutes until complete"), come back to to find that it's still on 10.5.8. It had rebooted and seems to be working fine. What could have happened?

 

[Damo01]

I suggest you do a backup, wipe clean your hard drive, repartition the hard drive, and do a clean installation of your upgrade.

 

[Mal]

10.5.8 is not Snow Leopard. You cannot just download and install the Snow Leopard upgrade. You must buy the DVD at the store. It's only $29, so hop in your car or go online and purchase a copy.

jW

 

[irishgrizzly]

Here is the console info;

18/01/2011 18:57:37 [0x0-0xe00e0].com.google.Chrome[3655] Handling SIGTERM in renderer.
18/01/2011 18:57:37 [0x0-0xe00e0].com.google.Chrome[3655] Wrote signal to shutdown pipe.
18/01/2011 18:57:38 [0x0-0xe00e0].com.google.Chrome[3655] Handling SIGTERM in renderer.
18/01/2011 18:57:38 [0x0-0xe00e0].com.google.Chrome[3655] Wrote signal to shutdown pipe.
18/01/2011 18:59:06 com.apple.launchd[67] (0x10d210.Locum[4859]) Exited: Terminated
18/01/2011 18:59:52 [0x0-0xf00f].com.apple.systemuiserver[108] Unexpected reply from backup server - ignored
18/01/2011 18:59:53 [0x0-0xe00e].com.apple.finder[107] Unexpected reply from backup server - ignored
18/01/2011 19:11:46 Alfred[125] Alfred App is exiting, cleaning up...
18/01/2011 19:11:52 com.apple.KernelEventAgent[37] KernelEventAgent: sysctl_queryfs: No such file or directory
18/01/2011 19:11:52 com.apple.KernelEventAgent[37] KernelEventAgent: sysctl_queryfs: No such file or directory
18/01/2011 19:11:52 com.apple.KernelEventAgent[37] KernelEventAgent: sysctl_queryfs: No such file or directory
18/01/2011 19:11:52 com.apple.KernelEventAgent[37] KernelEventAgent: sysctl_queryfs: No such file or directory
18/01/2011 19:11:52 com.apple.loginwindow[36] Shutdown NOW!
18/01/2011 19:11:52 com.apple.loginwindow[36] System shutdown time has arrived
18/01/2011 19:27:12 com.apple.launchctl.System[2] launchctl: propertyList is NULL
18/01/2011 19:27:12 com.apple.launchctl.System[2] launchctl: no plist was returned for: /System/Library/LaunchDaemons/com.apple.configureLocalKDC.plist
18/01/2011 19:27:12 com.apple.launchctl.System[2] launchctl: no plist was returned for: /System/Library/LaunchDaemons/com.apple.configureLocalKDC.plist
18/01/2011 19:27:12 com.apple.launchctl.System[2] launchctl: propertyList is NULL
18/01/2011 19:27:12 com.apple.launchctl.System[2] launchctl: no plist was returned for: /System/Library/LaunchDaemons/com.apple.kdcmond.plist
18/01/2011 19:27:12 com.apple.launchctl.System[2] launchctl: no plist was returned for: /System/Library/LaunchDaemons/com.apple.kdcmond.plist
18/01/2011 19:27:12 com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
18/01/2011 19:27:12 com.apple.launchd[1] (com.adobe.SwitchBoard) Unknown key: ServiceDescription
18/01/2011 19:27:12 com.apple.launchd[1] (com.adobe.versioncueCS4) Unknown key: ServiceDescription
18/01/2011 19:27:12 com.apple.launchd[1] (com.apple.RemoteDesktop.PrivilegeProxy) Unknown key for boolean: EnableTransactions
18/01/2011 19:27:12 com.apple.launchd[1] (com.apple.usbmuxd) Unknown key for boolean: EnableTransactions
18/01/2011 19:27:12 com.apple.launchd[1] (org.cups.cups-lpd) Unknown key: SHAuthorizationRight
18/01/2011 19:27:12 com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
18/01/2011 19:27:12 com.apple.launchd[1] (org.x.privileged_startx) Unknown key for boolean: EnableTransactions
18/01/2011 19:27:34 com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[77]) Exited: Terminated
18/01/2011 19:27:34 com.apple.launchd[1] (com.apple.ScreenSharing.server[76]) Exited: Terminated
18/01/2011 19:27:34 com.apple.launchctl.Aqua[86] launchctl: Please convert the following to launchd: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
18/01/2011 19:27:34 com.apple.launchctl.Aqua[86] launchctl: Please convert the following to launchd: /etc/mach_init_per_user.d/com.adobe.versioncueCS4.monitor.plist
18/01/2011 19:27:34 com.apple.launchd[83] (com.apple.AirPortBaseStationAgent) Unknown key for boolean: EnableTransactions
18/01/2011 19:27:34 com.apple.launchd[83] (org.x.startx) Unknown key for boolean: EnableTransactions
18/01/2011 19:27:35 com.apple.launchd[83] (0x100f40.switchboard.sh) Failed to check-in!
18/01/2011 19:27:36 com.apple.launchd[83] (0x101040.VersionCueCS4monitor) Failed to check-in!

 

[Damo01]

He didn't say he download...

okay, what message comes before that? Ah Never mind. Are you upgrading from a snow Leopard DVD? If you are, the messages wouldn't be logged, unless it saved.

 

[irishgrizzly]

10.5.8 is not Snow Leopard. You cannot just download and install the Snow Leopard upgrade. You must buy the DVD at the store. It's only $29, so hop in your car or go online and purchase a copy.

jW

I was using a Snow Leopard DVD.

 

[Damo01]

Well in that case, I wouldn't not know what cause it failed. Try doing again but this time, make a backup if you haven't done so, boot from your leopard DVD and wipe out your hard drive as it said before, and do a clean installation.

 

[irishgrizzly]

Well in that case, I wouldn't not know what cause it failed. Try doing again but this time, make a backup if you haven't done so, boot from your leopard DVD and wipe out your hard drive as it said before, and do a clean installation.

Thanks, I'd used an externel HD to make a time machine backup already, but I'd rather not wipe and reinstall. I'd lose half a day putting all my applications back on and I've not got the time.

 

[Mal]

I was using a Snow Leopard DVD.

Ah, sorry, sounded like you were talking about Software Update. My bad.

Yeah, I'd suggest a wipe and reinstall. Obviously, a backup would be necessary first.

I don't see anything relevant in the Console messages, those look like from when you shut down before booting to the SL DVD (did you boot from the disk or just run the installer directly?). You might try booting from the disk and running it that way if you didn't before.

jW

 

[irishgrizzly]

Ah, sorry, sounded like you were talking about Software Update. My bad.

Yeah, I'd suggest a wipe and reinstall. Obviously, a backup would be necessary first.

I don't see anything relevant in the Console messages, those look like from when you shut down before booting to the SL DVD (did you boot from the disk or just run the installer directly?). You might try booting from the disk and running it that way if you didn't before.

jW

No probs Yeah, ran from inside finder. I'll try booting from it tomorrow and see how that goes. Thanks for the replies.

 

[irishgrizzly]

Booted and installed fine from the CD, Thanks.

 

[Mal]

Probably had trouble shutting down some of your open programs, so it hung without completing the install. Glad to hear it's working now.

jW