File Transfer error (Error code -36)

[nolegirl01]

Hey guys, I'm having an issue transferring a file from my computer to an external drive. It is a big file (1.52GB) and everytime I try to transfer to my external drive I get this error "The Finder can't complete the operation because some data in "Banner.psb" can't be read or written. (Error code -36)".

I did some research and people were saying to go into terminal and run the dot_clean command. I tried running this command using the path of the external drive and it gave me another error saying Permission denied. Not sure what else I can do. I have transferred files this size and even bigger before with no issues so not sure why this is happening now.

Any help would be greatly appreciated! Thank you!

 

[Fishrrman]

It sounds like there is -something- corrupted within the file.
The finder "encounters" this, can go no further, and puts up the error msg that you're seeing.

Just wondering...
Do you have ANOTHER drive to which you could try the copy?
Just to see if it makes a difference?
Even a USB flashdrive of sufficient capacity could be used.
The object of this test is to see if the file "is copy-able" at all.

One more thought:
Can you OPEN the existing file on your computer?
If you can, connect the external drive.
Now try the "save as" command, and save "a fresh copy" to the external drive.
If you don't see "save as" in the file menu, hold down the option key, and try the file menu again. (sometimes it's hidden)

 

[nolegirl01]

It sounds like there is -something- corrupted within the file.
The finder "encounters" this, can go no further, and puts up the error msg that you're seeing.

Just wondering...
Do you have ANOTHER drive to which you could try the copy?
Just to see if it makes a difference?
Even a USB flashdrive of sufficient capacity could be used.
The object of this test is to see if the file "is copy-able" at all.

One more thought:
Can you OPEN the existing file on your computer?
If you can, connect the external drive.
Now try the "save as" command, and save "a fresh copy" to the external drive.
If you don't see "save as" in the file menu, hold down the option key, and try the file menu again. (sometimes it's hidden)

Thanks for the help! So I did try another drive and it transferred fine! So that at least lets me know its the file itself is good. Then I tried transferring from that drive to the drive I'm having the issues and the issue seems to persist. It tries to transfer and then midway it just stops, kinda of like it freezes, then after a while the disk ejects itself and the error pops up so I guess it seems to be a problem with external drive itself?

 

[Fishrrman]

"Then I tried transferring from that drive to the drive I'm having the issues and the issue seems to persist. It tries to transfer and then midway it just stops, kinda of like it freezes, then after a while the disk ejects itself and the error pops up so I guess it seems to be a problem with external drive itself?"

What I'd suggest you do with "the problem drive":
1. Backup anything on it to another drive
2. Use Disk Utility to ERASE it. Use HFS+ with journaling enabled.
3. Once that's done, go to the Disk Utility "repair" choice and run it.
4. Do you get "a good report"?
5. If so, REPEAT the repair disk routine FIVE TIMES in a row.
6. If you get a good report every time, I'd just copy the data back and keep using the drive.

IF you STILL CAN'T copy the big file to it, I'd just copy it somewhere else instead!
Some things aren't worth tearing one's hair out over...

 

[nolegirl01]

"Then I tried transferring from that drive to the drive I'm having the issues and the issue seems to persist. It tries to transfer and then midway it just stops, kinda of like it freezes, then after a while the disk ejects itself and the error pops up so I guess it seems to be a problem with external drive itself?"

What I'd suggest you do with "the problem drive":
1. Backup anything on it to another drive
2. Use Disk Utility to ERASE it. Use HFS+ with journaling enabled.
3. Once that's done, go to the Disk Utility "repair" choice and run it.
4. Do you get "a good report"?
5. If so, REPEAT the repair disk routine FIVE TIMES in a row.
6. If you get a good report every time, I'd just copy the data back and keep using the drive.

IF you STILL CAN'T copy the big file to it, I'd just copy it somewhere else instead!
Some things aren't worth tearing one's hair out over...

Thank you so much, I really appreciate the help! I will definitely try that, if all else fails, I'll contact WD. I think the drive is still under warranty. Thanks again for the help!