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TheGreatDane

macrumors newbie
Original poster
Mar 7, 2010
1
0
My daughter has lost her Ipod Touch in school, but an Ipod has been handed in to the administration.
However, they will not give it to my daughter before she can supply either the MAC address or the serial number. Can this be found anywhere in Itunes? Maybe the Security backup of her IPod?

Any help would be appreciated.

Tonni.
 
After doing a Google search for "Recover iPod Touch Serial iTunes" , the first link gives you your answer. Apparently, it's in the About iTunes window (hold down the ctrl key when clicking "About iTunes..."). I had written up alternate solution suggestions, which I've left below:

You could try proving it's hers by comparing the songs and apps on the iPod with what is in iTunes. Also, if this computer is a laptop, you could bring the laptop in. If you plug the iPod into the laptop it will tell you if the iPod has every been synced with that computer before (ie: it will attempt to erase the iPod if it's not hers, though it will ask you first).
 
if you have a wireless router and the ipod has connected to it the MAC address may be in the routers logs
 
You can find the device serial number in iTunes by going to Edit\ Preferences\Devices, select the last backup and hover the mouse pointer over it and it's serial number will show.

64046313.jpg
 
Just tried it, this works for Macs as well. Considering the screenshot was from Windows, I thought I'd just throw this in here for clarity's sake.
 
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