So here is a little lopehole for people that don't have apple care but still want free support over the phone from apple.
Instead of calling apple directly call ATT have the ATT rep personally connect you to someone from apple.
If someone from ATT connects you the apple rep is then REQUIRED to help you free of charge, they might still try to get you to buy apple care but you don't need to give apple any more of your hard earned money for no reason!
Instead of calling apple directly call ATT have the ATT rep personally connect you to someone from apple.
If someone from ATT connects you the apple rep is then REQUIRED to help you free of charge, they might still try to get you to buy apple care but you don't need to give apple any more of your hard earned money for no reason!