iPod frustrated with freezing iPod!

[ero87]

Hey all,

Here's my situation- I had a faulty iPod photo that kept freezing and givign me the sad iPod face. Apple was nice enough to send me a refurbished iPod for free, because my broken iPod was in its 11th month. Now, this new iPod is having identical (but more frequent) issues! It's under three months old (I recieved it on May 2nd), but the apple website is telling me it's over warranty. Is this absurd or what? They sent me a broken product.

Is there anything I can do, possibly fixing the iPod myself? I doubt that a full restore will work; I tried that on my old machine, and the problem persisted.
I'm spending the summer as a counselor at a summer camp btw, so I have no access to an apple store or my iMac until late august.

Any ideas/sympathy? thanks guys.

 

[CuteGothTech]

Yes!!

There is something you can do! Call 1-800-sos-apple and raise hell. The last person who did this (last Thursday) called about his iPod having a dead logic board and hard drive right after the warranty ran out. He raised hell with Apple and they replaced it with a new one.
Good luck, and don't give up!

 

[eXan]

My 5G iPod freezes pretty often, but only when its docked in the Altec Lansing InMotion speakers.

 

[ero87]

good news! I called that number (thanks cutegothtech!), politely argued a bit, and they're replacing it! apple's super.

 

[gadgetgirl85]

good news! I called that number (thanks cutegothtech!), politely argued a bit, and they're replacing it! apple's super.

Yep. I did the same. I had 3 faulty ipod photos (one didnt even work straight from apple) and they upgraded me from a 20 to 30gig one. (Which I went and sold and bought a video )

 

[ero87]

My 5G iPod freezes pretty often, but only when its docked in the Altec Lansing InMotion speakers.

wait a minute- I've been playing my ipod directly through Altec Lansing computer speakers. it's not a dockable thing (it plays through the headphone jack), but might that be causign the problems? i.e., should I not play my replacement iPod in those speakers?

 

[eXan]

wait a minute- I've been playing my ipod directly through Altec Lansing computer speakers. it's not a dockable thing (it plays through the headphone jack), but might that be causign the problems? i.e., should I not play my replacement iPod in those speakers?

If it freezes only when connected to your speakers, sure.

 

[Timepass]

well try testing it by putting the iPod in hard drive mode and see what happens.

My G4 ipod acts up at times like that. I giving it a few good wacks and it works again. Who say volilents doesnt solve anything? it fix my iPod and since I smash it 3 hard times into the table it hasnt had a problem (unlike before where it was hit or miss when I turn it on)

 

[KingYaba]

I just squeeze my iPod whenever it freezes. I hear clicking sounds from the shell adn then it's good to go.

 

[yojitani]

to resurrect an old thread... I've had my 30 gb 5G video iPod just more than two weeks and I find that every morning, the damn thing is frozen. It will unfreeze after toggling the lock switch a bit (takes about 5 mins for it to start up), however. Is this normal iPod behavior or would you say there is something defective about the iPod? Would it be worthwhile resetting it?

yt

 

[Kuzzer]

Same problem here - anyone found a solution?

My 5G iPod freezes pretty often, but only when its docked in the Altec Lansing InMotion speakers.

I have exactly the same problem - 160Gb iPod freezes - but only when connnected to my previously-totally-trusty inMotion speakers.

Has anyone found a solution / workaround, yet?

Thanks all.

Kuzzer

 

[lamina]

to resurrect an old thread... I've had my 30 gb 5G video iPod just more than two weeks and I find that every morning, the damn thing is frozen. It will unfreeze after toggling the lock switch a bit (takes about 5 mins for it to start up), however. Is this normal iPod behavior or would you say there is something defective about the iPod? Would it be worthwhile resetting it?

yt

Reset it, definitely. Hold down the Menu and center keys until it reboots. I'd consider restoring it as well.

http://www.apple.com/support/ipod/five_rs/