I bought a G-Drive 500GB external hard-drive for my macbook, I have used around 200GB. It would generally work fine (although sometimes it would randomly disconnect) but now it won't connect to any device at all. Anyone know what to do?
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G-Drive not working
- Thread starter rokusho1
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Sounds like a dead or nearly-dead HDD. Leave it alone for some days, then use a cheap USB 2.0 enclosure and try to recover as much data as possible. In such cases i used the Finder first, to copy the entire drive contents to a different HDD. And if that did not work, i used Prosoft Data Rescue. I was not able to recover all data (approximately 75 percent recovered).
Edit: Sometimes it is just a faulty Bridge-chip in the enclosure, like in my (2003?) LaCie 80 GB external drive. An different enclosure solves the problem (i can recommend InXtron enclosures).
I know this thread is a little aged, but thought I would reply if anyone else has landed on this with similar issues: try a different USB cable (or 3 different ones!)
I had a similar issue with my 500GB G-Drive Slim - it used to connect, but then it just quit one day. I thought I would try the same USB cable I was using for my G-Drive slim to power up my 500GB G-Drive Mini (which I usually hook up with a firewire 800 cable and I know is working properly). Well wouldn't you know, it didn't connect. The power lights showed up on both drives, though. Then I went and grabbed the USB cable that came with the HD and voila! My G-Drive Slim is now connecting and working properly. Not all USB cables are created equally it seems - apparently some just don't provide enough juice to power a hard disk.
Lesson learned - always use the cables (power or other) that came with the device!
I had a similar issue with my 500GB G-Drive Slim - it used to connect, but then it just quit one day. I thought I would try the same USB cable I was using for my G-Drive slim to power up my 500GB G-Drive Mini (which I usually hook up with a firewire 800 cable and I know is working properly). Well wouldn't you know, it didn't connect. The power lights showed up on both drives, though. Then I went and grabbed the USB cable that came with the HD and voila! My G-Drive Slim is now connecting and working properly. Not all USB cables are created equally it seems - apparently some just don't provide enough juice to power a hard disk.
Lesson learned - always use the cables (power or other) that came with the device!