It's family tech support time, and I've run into this particular issue that I'm not sure about.
It's an old Powerbook G4, running OSX somethingorother (it's dead with no charger, so I'm afraid I can't get more specific but I imagine it's the stock OS that came with the system). In Mail, the user nickname for the main email account has somehow inherited the nickname for another contact. I can't find that contact in the address book, or an entry for the main sender account, and all the settings in Preferences seem to check out as you'd want.
Searching the address book is also an exercise in frustration, as it doesn't seem to be returning the search correctly.
Her email comes through Gmail on her own domain, but I've checked the Gmail settings and contact lists and it's all empty or correct. I'm sure it's a Mail problem, but I've no idea what it could be.
Any help would be appreciated.
It's an old Powerbook G4, running OSX somethingorother (it's dead with no charger, so I'm afraid I can't get more specific but I imagine it's the stock OS that came with the system). In Mail, the user nickname for the main email account has somehow inherited the nickname for another contact. I can't find that contact in the address book, or an entry for the main sender account, and all the settings in Preferences seem to check out as you'd want.
Searching the address book is also an exercise in frustration, as it doesn't seem to be returning the search correctly.
Her email comes through Gmail on her own domain, but I've checked the Gmail settings and contact lists and it's all empty or correct. I'm sure it's a Mail problem, but I've no idea what it could be.
Any help would be appreciated.