"Grey"? Screen of Death

[SrMasterSell]

This week, a few times a day I have been getting an error message and it requests I restart the entire laptop.

Then when I restart I get a message saying that OS X quit and that I should send the following to Apple...

Whats going on, how do i fix?

Fri Feb 1 12:38:35 2008
panic(cpu 1 caller 0x00427BC7): "getPhysicalSegment() out of 32b range 0x10a608000, len 0x1000, class IOGeneralMemoryDescriptor"@/SourceCache/xnu/xnu-1228.0.2/iokit/Kernel/IOMemoryDescriptor.cpp:1471
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x5b5cb9d8 : 0x12b0e1 (0x455670 0x5b5cba0c 0x133238 0x0)
0x5b5cba28 : 0x427bc7 (0x49897c 0xa608000 0x1 0x1000)
0x5b5cbaf8 : 0x42b228 (0x8b49580 0x0 0x0 0x7b3bd000)
0x5b5cbb18 : 0x72fc6c (0x8b49580 0x7b3bd000 0x0 0x7ce56b8)
0x5b5cbb38 : 0x439254 (0x8b7d000 0x7944fb8 0x125ac598 0x8)
0x5b5cbb78 : 0x439e07 (0x74b9a0 0x8b7d000 0x7944fb8 0x8)
0x5b5cbbd8 : 0x4379b0 (0x8b7d000 0xe 0x5b5cbc20 0x0)
0x5b5cbcf8 : 0x4390f1 (0x8b7d000 0xe 0x0 0x0)
0x5b5cbd68 : 0x1898e1 (0x8b7d000 0xe 0x7944fb8 0x8)
0x5b5cbdb8 : 0x12d165 (0x7944f90 0x125ac570 0x0 0x0)
0x5b5cbdf8 : 0x126247 (0x7944f00 0x0 0x34 0x5b5cbee4)
0x5b5cbf08 : 0x196afc (0x5b5cbf44 0x0 0x0 0x0)
0x5b5cbfc8 : 0x19eb34 (0x6ddf700 0x0 0x1a10b5 0x7270120)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffd3e8
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleIntelGMAX3100(5.1.8)@0x702000->0x7bafff
dependency: com.apple.iokit.IONDRVSupport(1.5)@0x6f4000
dependency: com.apple.iokit.IOPCIFamily(2.4)@0x60d000
dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0x621000

BSD process name corresponding to current thread: DVD Player

Mac OS version:
9B18

Kernel version:
Darwin Kernel Version 9.1.0: Wed Oct 31 17:46:22 PDT 2007; root:xnu-1228.0.2~1/RELEASE_I386
System model name: MacBook3,1 (Mac-F22788C8)

 

[DJAKO]

That's a kernel panic. Have you done any major changes to your computer or installed anything new recently?

 

[masse]

It happens sometimes when I remove my usb mouse...

It's weird. I swear I have to think about it as I'm removing the dongle for it to happen.

 

[PlaceofDis]

It happens sometimes when I remove my usb mouse...

It's weird. I swear I have to think about it as I'm removing the dongle for it to happen.

what kind of mouse? Logitech? have the Logitech Control Center installed?

 

[masse]

I use steermouse but yes. Exactly.

 

[PlaceofDis]

I use steermouse but yes. Exactly.

i had a similar problem with my Logitech VX Revolution while i was using their LCC software. its a pain to get rid of completely since it installs the Application Enhancer software, if you did install it, even though you're not using it probably best to get rid of it. if you need help tracking down how to remove it let me know

 

[SrMasterSell]

But it specifically mentions DVD Player. I had a DVD in the drive, but was not playing it.

Is it the USB mouse, or does it really have to do with the DVD?

 

[SrMasterSell]

Popped a DVD in today and I got the Grey Screen of Death. Is this a known issue in Leopard?

Ron

 

[noodle654]

No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffd3e8
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleIntelGMAX3100(5.1.8)@0x702000->0x7bafff

Where it says invalid frame pointer makes me think about the mouse. Thats just me. It could be the the DVD player because I recall Apple stating that they were fixing the issue because it is a Leopard bug.