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macrumors 601
Original poster
Jun 25, 2007
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St. Paul, Minnesota
So I had a falling out with my friend of over a decade who manages my website. I love the kid with all my heart and I'll consider reopening a connection if he finally quits lying, becomes honest, and understands how his actions might have possibly hurt me, anyways...

He manages my personal website, how do I maintain it and make sure it stays on the air? I am an internet / computer novice. It was done through wordpress, and I have access to the account that pays for the domain, but what else do I need?

Thanks!
 
1 take immediate control by changing registered email address for password recovery and then change any password that gives him any access.
do not wait to do this. do it immediately.

2 if you want great templates that require no special knowledge then change yr site to square space.
your site will feel modern and able to be quickly updated. very easy.
there is no reason to let others to handle one's own personal website and public profile.
take control of it.
 
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1 take immediate control by changing registered email address for password recovery and then change any password that gives him any access.
do not wait to do this. do it immediately.


2 if you want great templates that require no special knowledge then change yr site to square space.
I can't emphasize this enough, go!!

I don't know much about square space but heard good things about it.

Really sorry about your friend.

WHY ARE YOU STILL READING GO AND CHANGE YOUR PASSWORDS!

Seriously go...
 
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So I had a falling out with my friend of over a decade who manages my website. I love the kid with all my heart and I'll consider reopening a connection if he finally quits lying, becomes honest, and understands how his actions might have possibly hurt me, anyways...

He manages my personal website, how do I maintain it and make sure it stays on the air? I am an internet / computer novice. It was done through wordpress, and I have access to the account that pays for the domain, but what else do I need?

Thanks!

Asking friends to do stuff that falls within the realm of professional activity is okay when you are in college and/or starting out.

To my mind, it is inappropriate after that, because, on one side or another it blurs boundaries - the boundary between the personal and the professional - that are better left intact.

Personally, I have issues with it: Quite apart from the taking for granted of someone else's professional expertise, (which is what this may be if it continues for an extended period of time) - if you are not paying them, they are doing you a favour, and this can lead to other issues when there is a falling out.

Besides, some questions may arise:

1) How can you ensure that the work done is to the standard required? That is, if they are friends, and are expert (but not necessarily professionals) in the area in question?

2) How can you call them out on it if it is not done to the required standard, and still hope to retain the friendship?

3) If this goes on for a long time, how are you not taking advantage of their skills and taking them for granted?

4) What do you do in return for them? Or, rather, if the roles were reversed, would you be prepared to put your professional expertise at their disposal for an extended period of time for little or no return?

This is quite apart from the issues raised in your original post, but - with respect - while you do need to maintain the integrity and security of your website, I suspect that there may be more to the issue than has been discussed in your initial post. Or rather, there may be two sides to this story.

Put another way: I would not expect a friend to provide a professional service without adequate payment. On account of the friendship, and depending on how close or enduring it was (is), the payment would probably be considerably less than might be charged fully and professionally - i.e. there would probably be a generous discount - but I would expect to pay professionally for a professional service that ran for an extended period of time and called on their skills for that to be able to happen.
 
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Water over the bridge, but I bend over backwards about never mixing business and friends (or family).

At this point, if that website is important to you, then take the actions to ensure you have control of the site by changing the passwords and assume control of the site.
 
Water over the bridge, but I bend over backwards about never mixing business and friends (or family).

At this point, if that website is important to you, then take the actions to ensure you have control of the site by changing the passwords and assume control of the site.
100%.

IMHO, it never works out doing business with friends or family.

I am a professional. You're a family member, why are you entitled to a discount?
Besides, my prices aren't all that high to begin with. ;)

Now, outside of my profession, sure I'll bake your daughter a nice birthday cake — pay me for ingredients and I'll throw in my time and expertise.
 
100%.

IMHO, it never works out doing business with friends or family.

I am a professional. You're a family member, why are you entitled to a discount?
Besides, my prices aren't all that high to begin with. ;)

Now, outside of my profession, sure I'll bake your daughter a nice birthday cake — pay me for ingredients and I'll throw in my time and expertise.

I don't mind the discount, per se, - especially if you offer, however, I do mind the assumption that friends or family members - by definition - are somehow automatically entitled to such for professional services.

They are not. And often, in my experience, the people who demand such are very slow to return such favours - or considerations.

Thus, in general, I prefer to keep the personal and professional separate.
 
Against my better judgement we hired my wife's nephew to do some reno work in our kitchen. Basically he needed the work and money, and was promised a "discount". He did very good work and was accommodating but we felt a bit put off, when he gave us the final bill. The price was a premium amount, I wasn't looking for a discounted price because we wanted to help him financially but we felt he over charged us for what he had done.
 
Against my better judgement we hired my wife's nephew to do some reno work in our kitchen. Basically he needed the work and money, and was promised a "discount". He did very good work and was accommodating but we felt a bit put off, when he gave us the final bill. The price was a premium amount, I wasn't looking for a discounted price because we wanted to help him financially but we felt he over charged us for what he had done.

Well, if he charges top professional rates, he should be held to top professional standards, and not given the leeway that friends or family might expect to receive in such circumstances.
 
Against my better judgement we hired my wife's nephew to do some reno work in our kitchen. Basically he needed the work and money, and was promised a "discount". He did very good work and was accommodating but we felt a bit put off, when he gave us the final bill. The price was a premium amount, I wasn't looking for a discounted price because we wanted to help him financially but we felt he over charged us for what he had done.
I am always fearful of situations where the outcome would leave you with an unpleasant taste or even scar you for the rest of your life. I would choose direct financial help for the family member instead of hiring the person do a job.
 
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When I was started to be interested of buying a computer in mid 90’s, I had some options. My brother who worked with computer systems of course wanted me to buy a PC, he wanted to 'help' me with it.
Huhhm, that pretty much ruled it out actually.
Pretty planeless I just looked around, and fell in love with that different computer with that colorful little Apple on it.
I knew absolutely nada, but it kept my brother away too, because he didn’t either :D

No, he didn’t wanted to make money on me, but big brother’s are really happy to be a bit controlling even if they often want to help too. Not always good to mix family to close with our interests in general.

It was so intuitively and easy to learn Mac, and I never a second regret it :)
 
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I paid him to code and maintain the website in college. I am a young professional who is starting out. So that’s why I went that route.

My question is more concerned with the technical aspect of keeping a website online. So as long as I pay for the domain, it will be online? Or do I need to pay for a web host too? How do I do that?
 
I paid him to code and maintain the website in college. I am a young professional who is starting out. So that’s why I went that route.

My question is more concerned with the technical aspect of keeping a website online. So as long as I pay for the domain, it will be online? Or do I need to pay for a web host too? How do I do that?

My understanding is that you may need to pay for both web host and domain.
 
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I paid him to code and maintain the website in college. I am a young professional who is starting out. So that’s why I went that route.

My question is more concerned with the technical aspect of keeping a website online. So as long as I pay for the domain, it will be online? Or do I need to pay for a web host too? How do I do that?

You need to pay for both domain and web hosting. Domain is just your xxxx.com and hosting is where you have your files located and pointed towards your domain.
Easily explained here: https://www.webhostingsecretreveale...-difference-between-a-domain-and-web-hosting/

Sometimes there's software available through host to code and make your website, or you need to get that software yourself.
Have you broke up with your friend, or can he tell you how he made it going and give you tips?
 
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Your domain name is registered through a registrar.

Your website is hosted by a website hosting provider.

The two might or might not be one in the same. Some registrars also offer hosting services. Some hosts also offer registration services.

It is possible (though not likely) that you also have a separate DNS service. (I do, as it's the prudent way to do things.)

It is possible that you also have a separate email service, if you get email on your domain. It might be a separate service, or offered by any of the above.

Every ISP is different. Every registrar is different. Every DNS provider is different. Every email provider is different. Knowing how to use one probably doesn't help a bit to know how to use another.

First thing is to gather up ALL of the user IDs/passwords. And hopefully, you are on good terms with your former "website manager" so that you can get those. Otherwise, you will need to convince one or more parties that you are, in fact, you, and entitled to access the account(s).

Now that I have that info, how can I log in to see when I have to pay?

Go to Cloudflare. Find the login page. Have your userID/password. Read the documentation. Every company is different, there is no generic how-to to be had.

How have you been paying in the past?

Don't EVER let ANYBODY hold your accounts for you. Every account must be in YOUR name. Every bill must be paid by YOU. Any other policy is just foolish.

Once again, I hope you are still on some kind of good terms. It's quite possible you don't have the legal right to your own site, or may have trouble proving it.
 
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Go to Cloudflare. Find the login page. Have your userID/password. Read the documentation. Every company is different, there is no generic how-to to be had.

How have you been paying in the past?

Don't EVER let ANYBODY hold your accounts for you. Every account must be in YOUR name. Every bill must be paid by YOU. Any other policy is just foolish.

Once again, I hope you are still on some kind of good terms. It's quite possible you don't have the legal right to your own site, or may have trouble proving it.

I think I know the answer, but... if I don't have the login? :/
 
Sometimes there's software available through host to code and make your website, or you need to get that software yourself.

It's a Wordpress site. You update it online.

Should be pretty straightforward, unless your "website manager" did some fancy customization. There is an online UI for making and editing pages.
[doublepost=1540526766][/doublepost]
I think I know the answer, but... if I don't have the login? :/

How good are your begging skills?

If you do not have the login, you will have to call or email the company, and try to convince them that you are you, and hope they believe you. No different than if you were in the situation of not knowing your Apple ID/password.

It's not rocket science. You failed to keep track of (or even obtain in the first place) valuable login credentials. It's going to be a pain. It's supposed to be a pain, for good reasons.
 
It's a Wordpress site. You update it online.

Should be pretty straightforward, unless your "website manager" did some fancy customization. There is an online UI for making and editing pages.
[doublepost=1540526766][/doublepost]

How good are your begging skills?

If you do not have the login, you will have to call or email the company, and try to convince them that you are you, and hope they believe you. No different than if you were in the situation of not knowing your Apple ID/password.

It's not rocket science. You failed to keep track of (or even obtain in the first place) valuable login credentials. It's going to be a pain. It's supposed to be a pain, for good reasons.

Thanks for the help, that's unfortunate. Definitely learned my lesson here. Is there anyway I can just make a new account with a new host and switch over and pay for it with the new host?
 
If you have the login information for the domain registrar and/or DNS provider, you can make a new account with either a new host or the same host, and switch the DNS to point to the new account/host.

Note: USUALLY you get your DNS services from your registrar. But they could be provided by your hosting provider or by a third party.

If the DNS is with a third party or with the host, and you don't have that account/password, you can still change the DNS account/provider with the registrar.

Like I said way up above, first thing is to figure out what account/password info you have. It's unclear from what you've posted what you have.

A "falling out" should not create a "hostage situation". *Somebody* is being obstinate here, I think, hint, hint.
 
The most important thing, over the hosting, and/or nameservices/DNS, is making sure you have control over the domain registration. The domain registration will let you control the DNS, the DNS with control what services respond when someone enters yourname.com

With that you can easily resolve the other two (heck, you could just point it to a default, parked domain in the interim, you know, if things go a little nuts).
 
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Oh, it is rather a great problem, when you mix your professional and personal activities. So f you have no idea of how and what to do next, you can just ask the specialists about it. They are ready to write for you, to promote your website, support it and to do a lot of other interesting and necessary for your business.
 
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