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desmondo

macrumors newbie
Original poster
Dec 21, 2017
1
0
Adelaide
I have an older iphone 5s that hasnt been used for a year because the cellular components are not working (think a bit moisture got in and fried that part of the phone, so it can't connect to a carrier). However the rest of the phone is fine, and it would be great still to use on wifi - really it's an ipod now.

The problem I have is:
(1) my daughter has forgotten the passcode
(2) the last time I tried to do an upgrade on the phone through iTunes it bricked - because the cellular signal is erroring - and I had a tough time getting it back to a working state. This was about 18 mths ago.

The guy at the iTunes store suggested try doing an update via iTunes because if we can get it to iOS 11 there should be a fix that overcomes these sorts of failures during upgrade. However, I'm nervous as I think it will brick before we can get the update fully activated, and I think I might be better trying to do a factory reset of data via iTunes with no update.

WDYT?
 
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