Hello,
I'm new here, and this seems like the best area for my question. Please let me know if I should move it (or delete it).
I have a Seagate NAS drive, less than two months old, that's acting up. Specifically, if I try to access through my home network, I can only view the public portion of the drive (no data there). If I connect directly using USB to my MacBook Air, the drive doesn't mount at all. In fact, I get a red blinking light on the drive, the sure sign of a problem. The drive hasn't been dropped, as it's been sitting flat the entire time I've had it. However, I was able to run Time Capsule backups in the past and I could access the drive normally to move files to it.
My concern is that I still have private information on the drive. Because I either can't mount it via USB, or I can't see the whole drive over the network, I don't have an easy way to wipe the data. I don't want to physically damage the drive (well, absolute last resort) for two reasons - I don't want them to think I dropped the drive and screwed it up myself, and I don't want to make the drive impossible to refurbish and resell (although I don't really want anyone buying it and going through this headache).
So, any ideas how I can wipe the drive without being able to mount it? Maybe mounting it - or trying to - to a Linux machine?
Thanks for any help, and again, if this is in the wrong place or shouldn't be here at all, please let me know. Thanks!
Dave
I'm new here, and this seems like the best area for my question. Please let me know if I should move it (or delete it).
I have a Seagate NAS drive, less than two months old, that's acting up. Specifically, if I try to access through my home network, I can only view the public portion of the drive (no data there). If I connect directly using USB to my MacBook Air, the drive doesn't mount at all. In fact, I get a red blinking light on the drive, the sure sign of a problem. The drive hasn't been dropped, as it's been sitting flat the entire time I've had it. However, I was able to run Time Capsule backups in the past and I could access the drive normally to move files to it.
My concern is that I still have private information on the drive. Because I either can't mount it via USB, or I can't see the whole drive over the network, I don't have an easy way to wipe the data. I don't want to physically damage the drive (well, absolute last resort) for two reasons - I don't want them to think I dropped the drive and screwed it up myself, and I don't want to make the drive impossible to refurbish and resell (although I don't really want anyone buying it and going through this headache).
So, any ideas how I can wipe the drive without being able to mount it? Maybe mounting it - or trying to - to a Linux machine?
Thanks for any help, and again, if this is in the wrong place or shouldn't be here at all, please let me know. Thanks!
Dave