Has anyone picked up a reserved iPhone?

[AndrewR23]

I finally got one reserved. Pick up is 10AM-6PM. Does anyone know whether I just walk in or stand in line that is outside most of the stores?


Also, by me reserving it, does this mean I am guaranteed one tomorrow if I pick it up between those times?

I tried calling my local Apple store but the bot kept saying "You have 13 calls ahead of you" which is way too long of a wait.

 

[onespeeder]

I reserved one at my local store. I walked in and there was a girl checking in folks. She checked me in and told me to wait in line for a rep. Rep came over and we proceeded with the purchase. Took about 30 minutes said and done.

The reserve system is just that. It reserves whichever item you tell it too. It should be there waiting for you as long as you arrive within the allotted time window.

 

[Saileshbreaker]

Yes its reserved for you, you just have to go and collect it

 

[AndrewR23]

I reserved one at my local store. I walked in and there was a girl checking in folks. She checked me in and told me to wait in line for a rep. Rep came over and we proceeded with the purchase. Took about 30 minutes said and done.

The reserve system is just that. It reserves whichever item you tell it too. It should be there waiting for you as long as you arrive within the allotted time window.

So it takes 30 mins to get it all set up?

Also, has anyone ever bought an iPhone at the Apple store and there was a flaw right out the box? Like a very yellow screen or something? What usually happens after that?

 

[Iris Chrome]

I finally got one reserved. Pick up is 10AM-6PM. Does anyone know whether I just walk in or stand in line that is outside most of the stores?


Also, by me reserving it, does this mean I am guaranteed one tomorrow if I pick it up between those times?

I tried calling my local Apple store but the bot kept saying "You have 13 calls ahead of you" which is way too long of a wait.

I just picked up my iphone yesterday and the rep I talked to told me I might have to wait in line even though I have a reservation but said he would check with his supervisor first. The sup checked his ipad and said that there were 4 others ahead of me for an iPhone but when the rep told him that I have a reservation, he told him to take me first. I guess it just depends on the way they're running things in the apple store you go to.

 

[Glauben]

Reservation

I picked my 32Gb 4s up today at the Apple store (about 10:20am). This was at a mall store in a fairly affluent area of town, and the store was pretty busy (maybe 30+ clients, not including salespeople). There was no line (out the door). Prior to my admission that I had a reservation, the Apple specialist had offered to check the inventory for the 4S. During this interaction, I also asked about the 64Gb version, which was also brought out for my sales experience. I waited about 20 minutes after being greeted, followed by just greater than 1 hour for finalization of my order and activation. Overall, it was a very smooth experience.

My take is that the Apple stores are getting in 'more' phones than are being offered for reserve. They were also unwilling (or unable - due to overwhelming demand) to verify inventory on prior phone calls.

This being my first iPhone, I could tell there was 'something' that everyone was in anticipation over, but cannot justify the mysticysm over a handheld device. Maybe that will change during ownership.

 

[rkeato1]

So it takes 30 mins to get it all set up?

Also, has anyone ever bought an iPhone at the Apple store and there was a flaw right out the box? Like a very yellow screen or something? What usually happens after that?

I would think that 1) the wait time will depend on the traffic of the store, and 2) that if the phone was flawed out of the box, they'd give you a replacement on the spot.

EDIT: I finally managed to reserve a phone so I'll be picking it up tomorrow around 11am. Fingers crossed for low store traffic.

 

[AoxomoxoA]

If the experience that I had taking my daughter to pick up hers is similar I would HIGHLY recommend not going near the store's opening time.

Not only was there a significant line (20+) on a weekday, but they were taking people out of that line at a pace of about 1 person every 20 minutes for the first hour.

We were there before the 10am opening, about the 10th person in line, and we did not get in the store until about 11:30 am.

 

[jbachandouris]

I picked up a 64GB White on a Saturday around 1 or 2 pm. There was no line and the process itself did not take even 30 minutes. Since I had already activated iCloud with my iPhone 4 (upgraded to 5.0), everything downloaded just fine.

 

[jtgamer]

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

When I went to pick up my phone last Friday, the manager was at the front asking everyone what they needed. Most of them were looking for the iPhone, but was told what the store had in stock. I told the manager I am picking up my phone and she got me a free specialist. He asked the usual eligibility question and someone got the phone in the back while checking me in on his iPod touch terminal. Check out took 5 minutes and I stuck arround to get my phone restored back from iCloud. Whole process took less than 10 minutes from walking in to check out. I did manage to ask the guy helping me how the store was handling people coming in and buying those AT&T off contract phone

 

[0970373]

I did manage to ask the guy helping me how the store was handling people coming in and buying those AT&T off contract phone

dun dun dun....cliff hanger. lol.

What did he say about how they handle those customers? Also, what city is this in? It seems diff cities have varying degrees of stock. In NY, it doesn't matter if I try at 9PM on the dot (or even a few minutes early) there's never any stock to reserve at the store.

 

[b24pgg]

I reserved one at an Apple Store in a major downtown location last week and went to pick it up around 3pm. I got checked in and had to wait in line for about 45 minutes.

 

[jtgamer]

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

I did manage to ask the guy helping me how the store was handling people coming in and buying those AT&T off contract phone

dun dun dun....cliff hanger. lol.

What did he say about how they handle those customers? Also, what city is this in? It seems diff cities have varying degrees of stock. In NY, it doesn't matter if I try at 9PM on the dot (or even a few minutes early) there's never any stock to reserve at the store.

I got my phone at one of the apple stores in the DC area(Clarendon store in Arlington,VA to be exact). The guy said that they are not selling the att phone off contract. He did say some did get lucky with one. I got on the apple store site at around 8:55pm and went back and forth between the 3 closest apple stores within 11 miles from my house. Took me 23 minutes but I got th reservation and picked it up the next day. By the time I found that the store had one, I had to deal with the site timing out and slow load time, but I took my time.

 

[Maaz]

I finally got one reserved for tomorrow. Will be going around 4pm. Hope all goes well.