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HealthKit was counting steps on my 5S but it isn't on my 6

S

skimcpip

macrumors regular
Original poster
Aug 28, 2013
236
15
Do you think it's software related (recently announced bug) or that there's something wrong with the motion processor in my new 6?
 
Last edited:
Mine was doing the same and then it suddenly started working, and I have no clue how.
 
skimcpip said:
Do you think it's software related (recently announced bug) or that there's something wrong with the motion processor in my new 6?
Click to expand...

Probably software, I had same issue. 5s worked like a charm, 6 shows 14 steps on the day of release then nothing. Other pedometer apps show steps taken and even flights climbed, healthbook shows a big zero.
 
HealthKit was counting steps on my 5S but it isn't on my 6

I had the same issue with my iPhone 5s as well. It wasn't working, I couldn't find any problems (or configuration options) then it just magically started working. Keep checking it periodically and maybe try to add steps and distance to your dashboard and see if that helps.
 
Note that the health app will only count steps with an iPhone 5s or 6. There are other apps that will do it with other phones, but at the expense of battery life
 
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